Dwino Daries
Evaluasi Kualitas Layanan Pengembangan Sistem Informasi Pengolahan Data dengan Menggunakan Metode SERVQUAL dan Model Kano: Studi Kasus Badan Pusat Statistik = Service Quality Evaluation of Data Processing Information Systems Development using SERVQUAL Methode and Kano Model: Case Study BPS-Statistics Indonesia
Fakultas Ilmu Komputer Universitas Indonesia, 2018
 UI - Tugas Akhir
Energy efficient thermal management of data centers
edited by Yogendra Joshi, Pramod Kumar
Springer, 2012
 eBooks
Phister, Montgomery, 1926-
Data processing technology and economics
The Santa Monica , 1975
 Buku Teks
Knapp, Donna
A guide to customer service skills for the help desk professional
Course Technology, Cengage Learning, 2011
 Buku Teks SO
Axelrod, Warman
Computer procductivity planning guide for cost effective management
Prentice-Hall, 1982
 Buku Teks