Leger, A.S. St.
Change-promoting research for health services : a guide for resource managers, research and development commissioners and researchers
Open UNiversity Press, 1999
 Buku Teks
Rakich, Jonathon S.
Cases in health services management
W.B. Saunders, 1983
 Buku Teks
Gaster, Lucy, 1940-
Quality in public services : managers' choices
Open University Press, 1995
 Buku Teks
The organization mental health services : societal and community systems
edited by W. Richard Scott and Bruce L. Black
Sage, 1986
 Buku Teks
Sirait, Nancy Bumbunan M
Implementasi tata kelola badan layanan umum di 3 RS Bhayangkara Polri = Implementation of public service agency management at 3 Bhayangkara Polri hospital
2018
 UI - Tesis Membership