Cox, D.R. (David Roxbee)
Queues
Methuen, 1963
 Buku Teks
Prabhu, N.U.
Queues and inventories : a study of their basic stochastic processes
John Wiley, 1965
 Buku Teks
Rezky Dwi Nur Cahyani
Analisis kapasitas dan tingkat layanan pada gerbang Tol Cikarang Utama = Analysis of capacity and level of service on Toll Gate Cikarang Utama
Fakultas Teknik Universitas Indonesia, 2013
 UI - Skripsi Membership
Maharani Putri Wulandari
Analisis efektifitas pelayanan antrian pada Gardu Tol Otomatis dan Gardu Tol Reguler : studi kasus Gerbang Tol Cililitan 1 = Analysis for effectiveness of the queue of Automatic Toll Gate service and Regular Toll Gate service : case study Cililitan 1 Toll Gate
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Sebayang, Frendy Herisca
Analisis sistem antrian teller Bank Rakyat Indonesia dengan simulasi arena = Analysis of queue teller system at Bank Rakyat Indonesia with arena simulation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi Membership