Pyzdek, Thomas
The Six sigma handbook : a complete guide for green belts, black belts, and managers at all levels
McGraw-Hill, 2003
 Buku Referensi
Creating high-performance government organizations : a practical guide for public managers / edited, Mark G. Popovich
edited by Mark G. Popovich
Jossey-Bass, 1998
 Buku Teks
Haines, Stephen G.
The Managers pocket guide to systems thinking & learning / by Stephen G. Haines
HRD Press, 1998
 Buku Teks
Stewart, G. Bennett
The quest for value : a guide for senior managers / G. Bennett Stewart III.
N.Y. : HarperBusiness, 1991
 Buku Teks
Galbraith, Jay R.
Designing dynamic organizations: a hands-on guide for leaders at all levels
[American Management Association, ], 2002
 eBooks