Waite, Mitchell
Word processing primer
McGraw-Hill, 1982
 Buku Teks
Fruehling, Rosemary T.
Electronic office procedures
McGraw-Hill, 1987
 Buku Teks
Oliverio, Mary Ellen, 1926-
The office : procedures and technology
South Western Cengage Learning, 2013
 Buku Teks
Cohen, Elaine, 1938-
Planning the electronic office
McGraw-Hill, 1993
 Buku Teks SO
Jennings, Lucy Mae
Secretarial administrative and procedures
1983
 Buku Teks