Dilworth, James B., 1939-
Operations management: design, planning, and control for manufacturing and services
McGraw-Hill, 1992
 Buku Teks SO
Dilworth, James B., 1939-
Operations management: design, planning, and control for manufacturing and services
McGraw-Hill, 1992
 Buku Teks SO
Chase, Richard B.
Production and operations management: manufacturing and services
Irwin , 1995
 Buku Teks SO
Dilworth, James B., 1939-
Production and operations management: manufacturing and services
McGraw-Hill , 1993
 Buku Teks SO
Goetsch, David L.
Introduction to total quality : quality management for production, precessing, and services
Prentice-Hall, 1997
 Buku Teks SO