Besterfield, Dale H.
Quality control
Pearson Education, 2004
 Buku Teks
Besterfield, Dale H.
Quality control
Prentice-Hall, 1998
 Buku Teks
Besterfield, Dale H.
Quality control
Prentice-Hall, 1979
 Buku Teks
Besterfield, Dale H.
Quality control
Prentice-Hall, 1994
 Buku Teks SO
Feigenbaum, Armand Vallin
Total quality control
McGraw-Hill, 1991
 Buku Teks