Harvard Business School Press, 2003
Buku Teks
Palmer, Ian R.
McGraw-Hill, 2006
Buku Teks
Kissler, Gary D.
Addison-Wesley, 1991
Buku Referensi
edited by Martin Reynolds; Sue Holwell
Springer, 2010
Buku Teks
Beckhard, Richard
Addison-Wesley, 1987
Buku Teks