See Allo

Cassel, Kay Ann

Reference and information services in the 21st century : an introduction

Neal-Schuman , 2006

Buku Teks SO

Bopp, Richard E.

Reference and information services : an introduction

Libraries Unlimited, 2001

Buku Teks SO

Cassel, Kay Ann

Reference and information services in the 21st century : an introduction

Faced Publishing, 2009

Buku Teks SO

Cassell, Kay Ann

Reference and information services : an introduction

Neal-Schuman, an imprint of the American Library Association, 2013

Buku Teks SO

Kern, M. Kathleen

Virtual reference best practices: tailoring services to your library

American Management Association, 2009

eBooks