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Chat reference : a guide to live virtual reference services / Jana Smith Ronan
Libraries Unlimited, 2003
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Going live: starting and running a virtual reference service
[American Library association, American Library association], 2003
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Penyusunan Panduan Penggunaan Fitur Live Chat untuk Pelayanan Informasi Obat = Preparation of Guidelines for Using the Live Chat Feature for Drug Information Services
Fakultas Farmasi Universitas Indonesia, 2022
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