Lucas, Robert W.
Energize your training: creative techniques to engage learners
American Society for Training and Development, 2010
 eBooks
Carnes, Barbara
Making learning stick: 20 easy and effective techniques that transfer training
American Society for Training & Development, 2010
 eBooks
Napier, Rodney W.
Advanced games for trainers : powerful interventions for solving team, group, or organizational problems
McGraw-Hill , 1999
 Buku Teks
Lucas, Robert W.
Energize your training : creative techniques to enggage learners
ASTD Press, 2010
 Buku Teks
Evenson, Renee, 1951-
Customer service training 101: quick and easy techniques that get great results
American Management Association, 2011
 eBooks