Johannsen, Hano
Encyclopaedia of management ; dictionary of management
Crest Publishing House, 1999
 Buku Referensi
Ho, Samuel K.
Encyclopaedia of management; TQM
Crest publishing, 1999
 Buku Referensi
Thorne, Kaye
Encyclopaedia of management; training
Crest publishing, 1999
 Buku Referensi
Munter, Mary
Guide to meetings
Prentice-Hall, 2002
 Buku Teks
Hon, David
Meetings that matter
John Wiley & Sons, 1980
 Buku Teks