Ditemukan 1 dokumen yang sesuai dengan query
Oodan, Anthony
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An understanding of the basic concepts of quality and its management is essential for the professional management of Quality of Service (QoS) in telecommunications. As people increasingly rely on the new services for their lifestyle and work, their expectations for high reliability and quality are bound to rise. QoS is therefore likely to become a major differentiator in a highly competitive telecommunications market. This book is an important contribution to the published material in this ...
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London: Institution of Engineering and Technology, 2009
e20452649
eBooks Universitas Indonesia Library
