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Hasil Pencarian

Ditemukan 3 dokumen yang sesuai dengan query
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Barra, Ralph
Menerapkan gugus mutu = Putting quality circles to work / Ralph Barra; penerjemah Agus Maulana & Kristina P.H.
Jakarta: Erlangga, 1986
658.312 BAR pt (1)
Buku Teks  Universitas Indonesia Library
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Joko Suwaryo
Organizational culture change and its effect on change readiness through organizational commitment
" Dalam lingkungan global, regional maupun lokal yang dinamis, perusahaan harus siap menghadapi tantangan perubahan. Penelitian ini bertujuan untuk memahami hubungan antara budaya organisasi, komitmen organisasi dan kesiapan berubah. Penelitian dilakukan di Kantor Pusat Asuransi Jiwa Bersama (AJB) Bumiputera 1912 pada bulan Agustus sampai September 2014 dengan responden sebanyak 190 karyawan yang terpilih melalui metode purposive sampling. Alat statistik yang digunakan dalam melakukan analisis adalah Uji-t berpasangan dan Structural Equation Modeling (SEM). Hasil pengujian rataan ... "
Bogor: Graduate Program in Management and Business Bogor Agricultural University, 2015
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Artikel Jurnal  Universitas Indonesia Library
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Rati Farini Srihadi
A Model of Service Marketing in Port Services: Empirical Study in PT Pelabuhan Indonesia II (Persero), Tanjung Priok Branch
" Port of Tanjung Priok is one of the ports in Indonesia which has the potential to be developed into an international seaport with the level of activity and the capacity of loading and unloading. This study aims to understand the key variables that determine the service quality of the port, so as to achieve customer satisfaction and loyalty. By using Structural Equation Modeling, this study analyzes the effects of various dimensions of service quality to ... "
Management Research Center (MRC) Department of Management, Faculty of Economics, University of Indonesia and Philip Kotler Center, 2016
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Artikel Jurnal  Universitas Indonesia Library