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"Kualitas pelayanan rumah sakit merupakan indikator yang menentukan citra rumah sakit yang pada gilirannya akan menentukan kesinambungan rumah sakit baik sebagai lembaga pelayanan kesehatan maupun sebagai bisnis pelayanan kesehatan. Kualitas pelayanan rumah sakit akan meningkat apabila kepuasan kerja dokter di rumah sakit tersebut dapat dipenuhi. Kepuasan kerja merupakan perasaan emosi yang menyenangkan setelah merasakan, mengalami dan memperoleh imbalan dari tempat kerja yang keseluruhannya berkaitan dengan faktor manajemen rumah sakit dan persyaratan yang sesuai dengan tuntutan profesi di bidang kedokteran.Penelitian ini bertujuan untuk mengukur tingkat kepuasan kerja dokter di Rumah Sakit Pondok Indah Jakarta dan melihat hubungan antara karakteristik dokter dengan tingkat kepuasan kerja dokter. Karakteristik yang dikaji adalah umur, pendidikan, jenis kelamin, status dokter dan lamanya bekerja. Data diperoleh melalui survey dengan menggunakan kuesioner yang reliabilitas dan validitas telah diuji coba terlebih dahulu. Besar sampel penelitian adalah sebanyak 93 responden. Survey dilakukan dalam waktu satu minggu, sehingga data survey merupakan data "cross sectional". Metoda analisis yang digunakan adalah analisis univariat, bivariat. Analisis bivariat dilakukan dengan metoda "chi-square".Hasil penelitian ini menyimpulkan bahwa rata-rata tingkat kepuasan kerja dokter di RSPI sebesar 67 % , dengan prosentase yang puas sebesar 81,7 % dan berada pada gradasi puas. Dari variabel yang diteliti ternyata hanya faktor jenis kelamin dan lama kerja yang berhubungan dengan kepuasan kerja dokter di RSPI.Hasil penelitian ini menyarankan untuk menyiapkan kotak saran untuk dokter tamu dan paruh waktu terutama dokter yang tidak diikutkan dalam pertemuan rutin serta untuk selalu untuk memantau dan mengevaluasi kebijakan yang berkaitan dengan hak dan kewajiban.

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Service quality of a hospital indicates certain image of the hospital, which in turn determines its continuity in health cervices either as an institution or a business. The service quality improves in accordance with an increase in job satisfaction of the physician at the hospital. Job satisfaction is a reflection of a good emotional feeling, resulting from involvement, experience, end recept of compensation provided by the work place, which are all relate to the management of the hospital and the other factors required by professional medical standards.

The purpose of this study is to measure job satisfaction level of the physicians correlation between the physician characteristics and their level of satisfaction. The studied characteristic include age, gender, physicians status, and physicians length of service. Datas were gathered through a survey, the questionnaires were distribute among 93 respondents as the sample_ Prior to distribution are three types analysis used in this research : univariat, bivariat, and multivariat. Different from bivariat analysis which "Chi-Square" method, Multivariat analysis uses multiple logistic regression method.

This study has come up with following conclusions : The level of physicians job satisfaction in RSPI averages to 67 %, 81,7 % of the physicians shows their satisfaction. From all physicians characteristics studied only physicians gender and length of service shows significant correlation to physicians job satisfaction, at the confidence level 95 %."

"Background: Based on our knowledge, the study of gastrointestinal reflux disease (GERD) among certain profession has never been conducted. The aim of this study is to determine the prevalence and risk factors of GERD among Indonesian doctors.Methods: A consecutive study involving 515 doctors was conducted in October 2015.The GerdQ score was used to the diagnosis of GERD and determined its impact on daily life. All possible risk factors were also analyzed.Results: A total of 515 subjects completed the questionnaire. The mean age of them was 41.37±11.92 years old. Fifty-five percent of them were male and 60.6% general practitioners. The prevalence of GERD was 27.4% of which 21.0% was had GERD with low impact on daily life, and 6.4% was GERD with high impact on daily life. The statistically significant risk factors of GERD was found in age >50 y.o (p = 0.002; OR 2.054), BMI >30kg/m2 (p = 0.016; OR 2.53), and smokers (p = 0.031; OR 1.982). Sex and education level were not found significant statistically as the risk factors of GERD.Conclusions: The prevalence of GERD among Indonesian physician was 27.4%. We found that age over 50 y.o, obesity and smoking habit were the risk factors of GERD in Indonesian doctors."

"Based on our knowledge, the study of gastrointestinal reflux disease (GERD) among certain profession has never been conducted. The aim of this study is to determine the prevalence and risk factors of GERD among Indonesian doctors.

Methods: A consecutive study involving 515 doctors was conducted in October 2015.The GerdQ score was used to the diagnosis of GERD and determined its impact on daily life. All possible risk factors were also analyzed.

Results: A total of 515 subjects completed the questionnaire. The mean age of them was 41.37±11.92 years old. Fifty-five percent of them were male and 60.6% general practitioners. The prevalence of GERD was 27.4% of which 21.0% was had GERD with low impact on daily life, and 6.4% was GERD with high impact on daily life. The statistically significant risk factors of GERD was found in age >50 y.o (p = 0.002; OR 2.054), BMI >30kg/m2 (p = 0.016; OR 2.53), and smokers (p = 0.031; OR 1.982). Sex and education level were not found significant statistically as the risk factors of GERD.

Conclusions: The prevalence of GERD among Indonesian physician was 27.4%. We found that age over 50 y.o, obesity and smoking habit were the risk factors of GERD in Indonesian doctors."

"Good Practice is a course for doctors and medical students who need to communicate with patients in English; the course can be used in the classroom or for self-study."