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"Every tourism industry must decide where it wants to be in the future. Following marketing segmentation analysis, choices have to be made between alternative marketing strategies, segmentation, target markets, positioning approaches and marketing-mix elements. Making these decisions is part of planning. The service's product life-cycle stage and organization's competitive position influence the selection from among alternative approaches. Marketing research information provides the basis for these decisions. Having a marketing strategy is similar to having a map to help you get where you want to be. Even with a good map, some people get lost. More careful and detailed planning is necessary to get to the final destination."

"Poli Jantung Eksekutif merupakan salah satu poli yang sedang menjadi target bagian pemasaran RS Hermina Depok dalam peningkatan kualitasnya. Jumlah pasien poli Jantung Eksekutif mengalami peningkatan dan penurunan setiap bulannya yang menyebabkan Poli Jantung Eksekutif belum stabil. Tujuan penelitian ini adalah untuk menentukan strategi pemasaran berdasarkan STP ( Segmentasi, Target, dan Posisi ) pasar Rawat Jalan Poli Jantung Eksekutif RS Hermina Depok pada tahun 2019. Penelitian ini menggunakan jenis penelitian deskriptif analisis dengan pendekatan kuantitatif dan kualitatif. Hasil penelitian ini adalah Segmen pasar yang dibagi berdasarkan variabel geografis, demografis, psikografis, perilaku, dan loyalitas. Target pasar yang paling sesuai merupakan hasil segmen pasar yang dianggap potensial yaitu, Lansia berusia 45 tahun ke atas yang tinggal di daerah kota Depok dan sekitarnya dengan pendapatan 2,5 juta-5 juta perbulannya . Posisi pasar yang terbentuk adalah Pelayanan kesehatan poli jantung eksekutif dengan tenaga kesehatan berkualitas dan fasilitas lengkap serta tetap mengutamakan Service Excellent kepada pelanggan.

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Excecutive Heart Clinic is one of the clinic that is being targeted by the marketing division of Hermina Hospital Depok for improving it’s quality. The number of Executive Heart Clinic patients has increased and decreased for each month which causes Executive Heart Clinic has not been stable. The purpose of this study was to determine a marketing strategy based on STP (Segmentation, Targeting, and Positioning) of the Outpatient Excecutive Heart Clinic market in Hermina Hospital Depok 2019. This research uses descriptive analysis research with quantitative and qualitative approaches. The results of this study are market segments which are divided based on geographical, demographic, psychographic, behavioral, and loyalty variables. The most appropriate target market is the result of a market segment that is considered potential, elderly aged 45 years and over who live in Depok and the surrounding areas with an income of 2.5 million-5 million each month. The market position is Excecutive Heart Clinic health services with qualified health workers and complete facilities and also do the prioritize Service Excellence to customers."