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Hasil Pencarian

Ditemukan 2 dokumen yang sesuai dengan query
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" This research aims to analyze the quality of subdistrict public services in decentralization era, identifyservices dimensions or attributes that are prioritized by subdistrict for a better performance, and conduct comparative study to analyze whether a subdistrict with larger delegated authorities has a better quality of public services. The analysis was conducted using the Service Quality (ServQual) that had been developed into Importance Performance Analysis (IPA). The research was conducted through surveys in two locations i.e. ... "
Bisnis & Birokrasi: Jurnal Ilmu Administrasi dan Organisasi, 16 (2) Mei-Agustus 2009: 87-95,
Artikel Jurnal  Universitas Indonesia Library
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Rozy Afrial J
" Abstract. This research aims to analyze the quality of subdistrict public services in decentralization era, identify services dimensions or attributes that are prioritized by subdistrict for a better performance, and conduct comparative study to analyze whether a subdistrict with larger delegated authorities has a better quality of public services. The analysis was conducted using the Service Quality (ServQual) that had been developed into Importance Performance Analysis (IPA). The research was conducted through surveys in two locations i.e. Katapang Subdistrict ... "
Micronutrient Initiative Indonesia, 2009
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Artikel Jurnal  Universitas Indonesia Library