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"Makalah proyek akhir ini membahas mengenai pengalaman pengguna (User Experience) dalam menggunakan website library.umn.ac.id berdasarkan konsep ekologi informasi Rosenfield seperti context, content dan user yang bertujuan untuk membantu perpustakaan dalam memvisualisasikan dan memahami lingkungan informasinya. Pengalaman pengguna (User Experience) dalam mengakses informasi menjadi penting untuk diperhatikan terutama dalam kaitannya dengan kegunaan (usability) dan kemudahan (ease to use) web untuk mendapatkan sumber informasi yang dibutuhkan. Arsitektur informasi suatu website akan mempengaruhi pengalaman pengguna (User Experience) dalam menggunakan situs website perpustakaan dan kemudahan mendapatkan informasi. Website perpustakaan seharusnya dapat menjadi rujukan bagi pengguna perpustakaan dalam mengakses referensi dan informasi, namun berdasarkan visitor count tingkat kunjungan website library.umn.ac.id tahun 2021 justru menurun. Penelitian ini menggunakan metode kualitatif dengan pendekatan fenomenologi yang bertujuan untuk mendapatkan gambaran mendalam pada saat pemustaka menggunakan website library.umn.ac.id. Adapun penentuan informan didasarkan pada seseorang yang memiliki kapabilitas dalam fokus penelitian sehingga dapat mengartikulasikan pengalaman hidupnya. Berdasarkan temuan penelitian, hasil penelitian ini menunjukkan bahwa tujuan pembuatan website library.umn.ac.id masih belum terlihat jelas (context), menu website library.ac.id masih sulit ditemukan dan membingungkan (content) Kedua komponen tersebut pada akhirnya mempengaruhi pengguna (user) dalam menggunakan website library.umn.ac.id. Berdasarkan penilaian terhadap komponen kualitas instrumental dari CUE-Model diperoleh hasil website library.umn.ac.id dinilai masih kurang dilihat dari kegunaan (usability) dan kemudahan (ease to use) dinilai cukup mudah namun tetap harus memberhatikan kebutuhan pengguna. Komponen kualitas non-instumental menunjukan user interace web library.ac.id tidak menarik pengguna untuk menggunakan. Ketiga, reaksi emosi yang ditunjukan saat menggunakan website meliputi emosi gembira, seding, bingung marah dan terkejut. Kesimpulan penelitian ini adalah Pengalaman pengguna (user experience) yang mengacu pada CUE-Model dapat memberikan pemahaman yang lebih baik tentang interaksi manusia dengan teknologi dibandingkan studi kegunaan lainnya. Pengalaman pengguna (user experience) terhadap website library.umn.ac.id dipengaruhi oleh beberapa hal seperti desain arsitektur informasi (context, content dan user) website library.umn.ac.id yang masih jauh dari ideal.

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This final project discusses the user experience using the library.umn.ac.id website based on Rosenfield's information ecology concepts such as context, content and users, which aims to assist libraries in visualizing and understanding their information environment. User experience in accessing information is important to note, especially in the usability and ease of use of the web to obtain the required information sources. The information architecture of a website will affect the user experience in using the library website and the ease of getting information. The library website must be a reference for library users in accessing references and information, but based on the number of visitors visiting the library.umn.ac.id website in 2021, it has decreased. This study uses a qualitative method with a phenomenological approach which aims to get an in-depth picture of when users use the library.umn.ac.id website. As for what is determined based on someone who has the capability in the research focus so that he can articulate his life experiences. Research findings The results of this study indicate that the purpose of making the library.umn.ac.id website is still unclear (context), and the library.ac.id website menu is still difficult to find and surprising. using the library.umn.ac.id website. Based on the instrumental quality components of the CUE-Model, the website library results.umn.ac.id is considered to be still lacking in terms of usability and ease of use which is considered quite easy but still has to pay attention to the user. needs. The non-instrumental quality component indicates that the library.ac.id web user interface does not attract users. Third, the emotional reactions shown when using the website include happy, sad, confused and surprising emotions. This study concludes that user experience that refers to the CUE-Model can better understand human interaction with technology compared to other usability studies. The user experience of the website.umn.ac.id library is influenced by several things, such as the information architecture design (context, content and users) of the library.umn.ac.id website, which is still far from ideal."

"User experience adalah komponen penting dalam pengembangan situs web di mana arsitektur informasi perlu dipertimbangkan. Arsitektur informasi dapat membantu memudahkan pengguna untuk menemukan apa yang mereka cari dan butuhkan di sebuah situs web. Dalam menyediakan informasi yang dibutuhkan pengguna, Perpustakaan Universitas Indonesia (UI) perlu menganalisis hubungan antara pengalaman pengguna dengan persepsi pengguna terhadap arsitektur informasi. Penelitian ini menggunakan instrumen Post-study System Usability Questionnaire (PSSUQ), Usability Metric For User Experience (UMUX), Standardized User Experience Percentile Rank Questionnaire (SUPR-Q), dan Library Search UX dan mendapat tanggapan dari 127 mahasiswa UI. Hasil penelitian menunjukkan bahwa sistem pencarian perpustakaan, kapabilitas sistem, navigasi situs web, kepercayaan, loyalitas, dan antarmuka pengguna berpengaruh signifikan terhadap persepsi pengguna terhadap arsitektur informasi situs Perpustakaan Universitas Indonesia. Selain itu, kualitas informasi, kualitas antarmuka, dan kualitas sistem tidak berpengaruh signifikan terhadap persepsi pengguna terhadap arsitektur informasi situs web Perpustakaan Universitas Indonesia. Penelitian ini bermanfaat untuk pengembangan lebih lanjut dari situs web Perpustakaan UI.

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User experience is an essential component in website development where information architecture needs to be considered. Information architecture can help make it easier for users to find what they are looking for and need on a website. In providing the information needed by users, the Universitas Indonesia (UI) Library needs to analyze the relationship between user experience and user perceptions of information architecture. This research uses the Post-study System Usability Questionnaire (PSSUQ), Usability Metric For User Experience (UMUX), Standardized User Experience Percentile Rank Questionnaire (SUPR-Q), and Library Search UX instruments and received responses from 127 UI students. The results showed that library search, system capability, website navigation, trust, loyalty, and user interface significantly affect user perceptions of the information architecture of the Universitas Indonesia Library website. In addition, information quality, interface quality, and system quality do not significantly affect user perceptions of the information architecture of the Universitas Indonesia Library website. This research is useful for further development of the UI Library website."

"Creating a university librarys website needs to pay attention to usability aspect as a key of success and also as a user requirement for a website existence. The purpose of this research is to identify and analyze what problem would user facing and also giving a recommendation for maintenance in websites interface to become more user-friendly. In this research, we did usability test to Universitas Mercu Buana librarys website using cognitive walkthrough method. A Cognitive walkthrough is a method to test usability where tester does series of task scenario to reach its goal. Usability test component covers effectiveness and efficiency. The result of this testing shows that the rate of finished task scenario from respondent are 90%. The Margin of error in this task scenario are from downloading from ProQuest database article. The average time for respondent completes all the task scenario is 680 seconds. The problem that users facing when using the website are finding book title, downloading thesis, finding journal title, finding article title, and downloading article from ProQuest database. the improvement this website need are adding the new search filter for ProQuest database article, the search box should be on every web pages, collection availability status should be showing in the search result without clicking title or call number, and term naming should be relevant to the content."

"Skripsi ini membahas tentang penerapan arsitektur informasi pada Website Perpustakaan Kementerian Sosial RI. Penelitian dilakukan dengan menggunakan pendekatan motode campuran sekuensial. Metode yang digunakan adalah eksperimen dan wawancara. Analisis penelitian didasari dari empat komponen dasar arsitektur informasi yaitu sistem organisasi, sistem navigasi, sistem pelabelan, dan sistem pencarian. Penulis melakukan metode eksperimen dengan cara menganalisis langsung tampilan dan fitur-fitur yang ada pada website. Metode wawancara juga dilakukan untuk menambah data. Hasil dari penelitian menunjukan bahwa Website Perpustakaan Kementerian Sosial RI sudah memenuhi beberapa komponen dasar arsitektur informasi namun masih ada beberapa komponen arsitektur yang belum diterapkan. Perpustakaan juga mendapatkan manfaat serta tantangan baru dari penerapan automasi perpustakaan. Berdasarkan hasil penelitian tersebut penulis memberikan saran kepada pihak perpustakaan untuk lebih memperhatikan arsitektur informasi dan memperbaiki fitur-fitur yang masih belum berjalan karena hal akan memberikan kemudahan kepada pengguna untuk dapat bernavigasi atau mencari informasi yang dibutuhkan.

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This research discusses about the application of information archicture on the Library Website of Kementerian Sosial RI. This research uses explanatory sequential mixed method using experiment and interview. The research is based onthe four basic components of infomation archicture organization system, labeling system, navigation system, and search system. Researcher perform an experimental method by analyzing the interface and features available on the website and also interview method is take on to the informant for additional data.

The results showed that the Library Website of Kementerian Sosial RI has met some basic components of information archicture but there are still some components that havent beenapplied. The library also gets benefits and challenges from implementing library automation. Based on the results of these studies, researchers provide advices to thelibrary to pay more attention to information architecture and repair some features that still not working because it will provide convenience to the user to be able to navigate or find the information that they are looking for."