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"Penelitian ini dilatarbelakangi adanya perubahan besar terkait inovasi Binmas Online System. Dalam pengembangan tahap pertama tahun 2016, Binmas Online System sebagai salah satu sarana Korbinmas Baharkam Polri dalam melakukan pembinaan masyarakat mengalami banyak permasalahan atau kendala. Akan tetapi, inovasi ini kembali dirilis oleh Polri pada tahun 2021 lalu bertajuk Binmas Online System Versi 2, dimana kini telah digunakan oleh hampir 97% Bhabinkamtibmas yang ada di seluruh Indonesia. Berdasarkan kondisi tersebut, maka penelitian ini ditujukan untuk mengetahui desain pengembangan inovasi Binmas Online System Versi 2 serta kontribusinya dalam penguatan kinerja Bhabinkamtibmas. Pisau analisis dalam penelitian ini adalah teori inovasi, teori kinerja, teori kebijakan, teori teknologi informasi dan Uses and gratification teory. Jenis penelitian ini adalah penelitian lapangan, dan metode penelitian penelitian ini adalah metode kualitatif. Hasil penelitian ini menunjukkan bahwa desain pengembangan inovasi Binmas Online System Versi 2 dilakukan melalui tiga tahap. Pertama, proses inisiasi dilakukan melalui proses berpikir kreatif, menawarkan konsep atau rancangan inovasi, kemudian tahap pengambilan keputusan. Kedua, proses implementasi dilakukan melalui dua tahapan, yakni tahapan awal berupa pembentukan pokja berbasis kompetensi, penyusunan instrument pendukung, dan pengaturan sumber daya manusia. Adapun pada tahap lanjutan melakukan pengawasan dan evaluasi. Ketiga, proses kontuniasi dilakukan karena Korbinmas Baharkam Polri selalu terobsesi untuk meningkatkan kinerja dan meningkatkan pelayanan kepada masyarakat serta semangat yang besar untuk mengevaluasi demi mendapatkan perbaikan dan kesempurnaan. Selanjutnya, Binmas Online System Versi 2 memberikan kontribusi nyata bagi Bhabinkamtibmas dalam menjalankan tugasnya melakukan pembinaan masyarakat, Menghimpun informasi, melayani kepentingan warga masyarakat, membina dan melatih petugas satuan keamanan lingkungan, menyampaikan pesan Kamtibmas, serta melakukan deteksi dini terhadap potensi gangguan Kamtibmas.

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This research is motivated by major changes related to the innovation of the Binmas Online System. In the first phase of development in 2016, Binmas Online System as one of the means of Korbinmas Baharkam Polri in conducting community development experienced many problems or obstacles. However, this innovation was again released by the National Police in 2021 entitled Binmas Online System Version 2, which has now been used by almost 97% of Bhabinkamtibmas throughout Indonesia. Based on these conditions, this research is intended to determine the design of the Binmas Online System Version 2 innovation development and its contribution in strengthening the performance of Bhabinkamtibmas. The analysis knives in this study are innovation theory, performance theory, policy theory, information technology theory and uses and gratification teory. This type of research is field research, and the research method of this research is a qualitative method. The results of this study show that the design of the Binmas Online System Version 2 innovation development was carried out through three stages. First, the initiation process is carried out through a creative thinking process, offering an innovation concept or design, then the decision-making stage. Second, the implementation process is carried out through two stages, namely the initial stages in the form of the formation of competency-based working groups, the preparation of supporting instruments, and the regulation of human resources. As for the advanced stage, it carries out supervision and evaluation. Third, the contuniation process is carried out because the Korbinmas Baharkam Polri is always obsessed with improving performance and improving services to the community as well as a great enthusiasm for evaluation in order to get improvement and perfection. Furthermore, Binmas Online System Version 2 makes a real contribution to Bhabinkamtibmas in carrying out its duties of conducting community development, collecting information, serving the interests of community residents, fostering and training environmental security unit officers, conveying Kamtibmas messages, and conducting early detection of potential Kamtibmas disturbances."

"Penelitian ini dilatarbelakangi kompleksnya kendala yang dihadapi Divpropam Polri dalam implementasi inovasi Database Management System (DMS) yang merupakan hibah dari pemerintahan Amerika Serikat. Bahkan, pada awal tahun 2024, inovasi ini sempat terhenti karena permasalahan sistem serta tidak adanya dukungan anggaran DIPA. Berdasarkan kondisi tersebut, maka penelitian ini ditujukan untuk mengetahui pengembangan inovasi ”Database Management System (DMS) Divpropam Polri” serta faktor-faktor penghambatnya. Pisau analisis dalam penelitian ini adalah teori inovasi, konsep pengembangan inovasi, teori sistem, teori New Public Services, teori teknologi informasi. Jenis penelitian ini adalah studi kasus, dan metode penelitian penelitian ini adalah metode kualitatif. Hasil penelitian ini menunjukkan bahwa desain pengembangan inovasi "Database Management System (DMS) Divpropam Polri” dilakukan melalui tiga tahap. Pertama, proses inisasi dari berpikir kreatif, menawarkan konsep rancangan dan pengambilan keputusan oleh pimpinan. Kedua, implementasi dimulai dengan membentuk kelompok kerja berbasis kompetensi, penyusunan instrument pendukung, pengaturan sumber daya manusia, operasionalisasi dan sosialisasi serta pengawasan dan analisa secara berkala. Ketiga, proses kontinuasi dilandaskan pada semangat untuk meningkatkan kinerja dan pelayanan publik serta untuk mewujudkan satu data Polri. Untuk faktor penghambat inovasi Database Management System (DMS) antara lain sosialisasi yang belum maksimal, tidak adanya dukungan anggaran operasional dan perawatan, keterbatasan kompetensi personel tingginya intensitas gangguan teknis serta kurangnya motivasi pimpinan untuk reward and punishment. Adapun untuk faktor pendukung meliputi program Polri Presisi, program satu data Polri, komitmen kuat jajaran pimpinan Divpropam Polri dalam peningkatan kapabilitas sumber daya pelayanan dan penanganan pengaduan penyimpangan anggota Polri, fungsi pengendalian kegiatan kepolisian yang terstruktur dan dukungan teknologi kepolisian yang terus berkembang di era police 4.0.

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This research was motivated by the complex obstacles faced by the National Police Division in the implementation of Database Management System (DMS) innovation which is a grant from the United States government. In fact, at the beginning of 2024, this innovation was stopped due to system problems and the absence of DIPA budget support. Based on these conditions, this study is intended to determine the development of Database Management System (DMS) innovations of the National Police Divpropam and its inhibiting factors. The analysis knife in this study is innovation theory, innovation development concept, systems theory, New Public Services theory, information technology theory. This kind of research is a case study, and this research method is a qualitative method. The results of this study show that the design of the Database Management System (DMS) innovation development of the National Police Divpropam is carried out through three stages. First, the process of initiation of creative thinking, offering concepts of design and decision making by the leadership. Second, implementation begins with establishing competency-based working groups, preparing supporting instruments, regulating human resources, operationalization and socialization as well as periodic supervision and analysis. Third, the continuity process is based on the spirit to improve public performance and services and to realize one National Police data. The inhibiting factors of Database Management System (DMS) innovation include socialization that has not been maximized, the absence of operational and maintenance budget support, limited personnel competence, the high intensity of technical disturbances, and the lack of leadership motivation for reward and punishment. Supporting factors include the Precision Police program, the National Police's one data program, the strong commitment of the leadership of Divpropam Polri in increasing the capability of service resources and handling complaints of irregularities by members of the Police, structured police activity control functions and police technology support which continues to develop in the police 4.0 era."