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Hasil Pencarian

Ditemukan 2 dokumen yang sesuai dengan query
cover
Rossiter, Tony
Management basics master in easy steps
Unites States: Financial World, 2011
658 ROS m (1)
Buku Teks  Universitas Indonesia Library
cover
Guaspari, John
I know it when I see it: a modern fable about quality
" The secret to the success of I Know It When I See It lies in its stylish delivery of a serious theme. A succinct and intriguing business fable, it tells the story of "Punctuation, Inc." and provides a simple message about quality -- that it's the customer who defines it. The story shows how businesspeople who pay close attention to what kind of quality their customers want, will also find just what their company wants ... "
New York: American Society for Training & Development, 1985
e20440813
eBooks  Universitas Indonesia Library