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Penelitian ini bertujuan untuk menguji pengaruh compulsory citizenship behavior, emotional labor dan abusive supervision terhadap work-family conflict dengan emotional exhaustion sebagai mediatornya. Penelitian ini berjenis penelitian kuantitatif dengan desain penelitian konklusif. Metode pengambilan sampel berjenis judgemental sampling. Sejumlah 225 responden karyawan perempuan di Indonesia pada berbagai wilayah dan industri menjadi sampel pada penelitian ini. Metode analisis data yang dipakai pada penelitian ini yaitu CB-SEM yang dioleh menggunakan Lisrel 8.80. Temuan menunjukan bahwa emotional exhaustion berhasil memediasi pengaruh emotional exhaustion terhadap work-family conflict. Akan tetapi emotional exhaustion tidak dapat memediasi pengaruh emotional labor (surface acting dan deep acting) terhadap work-family conflict. Selanjutnya, emotional exhaustion memediasi pengaruh abusive supervision terhadap work-family conflict. Meskipun demikian, sampel yang digunakan terlalu kecil untuk merepresentasikan keseluruhan populasi karyawan perempuan di Indonesia.

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This study aims to examine the effect of compulsory citizenship behavior, emotional labor and abusive supervision on work-family conflict with emotional exhaustion as the mediator. This research is a quantitative research type with a conclusive research design. The sampling method is judgmental sampling. A total of 225 female employee respondents in Indonesia in various regions and industries were sampled in this study. The data analysis method used in this study is CB-SEM which is obtained using Lisrel 8.80. The findings show that emotional exhaustion successfully mediates the effect of emotional exhaustion on work-family conflict. However, emotional exhaustion cannot mediate the effect of emotional labor (surface acting and deep acting) on work-family conflict. Furthermore, emotional exhaustion mediates the effect of abusive supervision on work-family conflict. Nevertheless, the sample used is too small to represent the entire population of female employees in Indonesia.

 

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"Program magang yang tersedia untuk mahasiswa memberikan berbagai manfaat untuk pengembangan keterampilan dan pengalaman profesional mahasiswa. Namun, mahasiswa juga dihadapkan dengan kesulitan terkait dengan tuntutan pekerjaan yang dapat menyebabkan stres kerja. Penelitian ini bertujuan untuk melihat hubungan antara stres kerja dan keterlibatan kerja serta peran moderasi dari perceived social support pada mahasiswa magang. Partisipan berjumlah 107 mahasiswa aktif Universitas Indonesia berusia 18-25 tahun yang sedang melakukan magang. Penelitian ini menemukan bahwa 24,6% varians skor keterlibatan kerja dapat dijelaskan oleh stres kerja dan perceived social support secara signifikan (p<0,05). Stres kerja (β=-0,272, t(103)=-3,589, p<0,05) dan perceived social support (β=0,269, t(103)=4,541, p<0,05) berhubungan dengan keterlibatan kerja mahasiswa magang secara signifikan. Hasil analisis moderasi menunjukkan bahwa perceived social support tidak dapat memoderasi hubungan stres kerja dan keterlibatan kerja mahasiswa magang (β=0,0045, t(103)=0,6063, p>0,05).

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.The internship programs for university students provide various benefits for skill developments and professional experiences. However, students are also faced with difficulties related to job demands that may cause job stress. This study aimed to examine the relationship between job stress and job involvement and the moderating role of perceived social support in internship students. The 107 participants were active Universitas Indonesia students aged 18-25 years old who were doing internships. This study found that 24.6% of the variance in job involvement scores could be explained by job stress and perceived social support significantly (p<.05). Job stress (β=-.272, t(103)=-3.589, p<.05) and perceived social support (β=.269, t(103)=4.541, p<.05) were significantly associated with interns' job involvement. The moderation analysis results showed that perceived social support could not moderate the relationship between job stress and job involvement of student interns (β=.0045, t(103)=.6063, p>.05)."

"Mahasiswa berada pada usia dewasa awal yang sedang mengalami transisi kemandirian secara ekonomi. Permasalahan banyaknya pengangguran pada usia muda menimbulkan kecemasan menghadapi dunia kerja pada mahasiswa. Secara teori, dukungan sosial teman dan optimisme dapat membantu individu dalam mengurangi kecemasannya. Berdasarkan hal tersebut, penelitian ini bertujuan untuk mengetahui hubungan antara dukungan sosial teman dan optimisme dengan kecemasan menghadapi dunia kerja. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian survei dan kuesioner sebagai instrumen penelitian. Pada penelitian ini, responden diambil dengan menggunakan teknik simple random probability sampling sebanyak 165 responden mahasiswa tingkat akhir (angkatan 2020) di Fakultas Ilmu Politik dan Ilmu Sosial, Universitas Indonesia. Analisis data pada penelitian ini menggunakan uji korelasi Kendall’s Tau-b. Hasil analisis data menunjukkan bahwa dukungan sosial teman dan kecemasan menghadapi dunia kerja memiliki hubungan yang lemah dan negatif, yakni - 0,231. Sedangkan, hasil analisis data antara optimisme dengan kecemasan menghadapi dunia kerja menunjukkan hasil yang cukup dan negatif, yakni - 0,440. Oleh karena itu, dapat disimpulkan bahwa optimisme lebih berhubungan dengan kecemasan menghadapi dunia kerja dibandingkan dukungan sosial teman dengan kecemasan menghadapi dunia kerja pada mahasiswa tingkat akhir di Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Indonesia.

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Students who are at early adulthood, experiencing economic independence. However, the numerous unemployment issues among young people create anxiety when facing the working world among students. Theoretically, social support from friends and optimism can help individuals reduce their anxiety. This study aims to analyze the relationship between peer social support and optimism with anxiety when facing the working world. This study uses a quantitative approach with a survey and questionnaire as the research instruments. In this study, 165 final-year students (Class of 2020) from the Faculty of Political Science and Social Sciences, University of Indonesia were selected using simple random probability sampling. Data analysis in this study used Kendall’s Tau-b correlation test. The results of the data analysis show that peer social support and anxiety when facing the working world have a weak and negative relationship, with a value of -0.231. Meanwhile, the results of the data analysis between optimism and anxiety when facing the working world show a significant and negative result, with a value of -0.440. Therefore, it can be concluded that there is a difference in the relationship between peer social support and optimism with anxiety when facing the working world among final-year students at the Faculty of Political Science and Social Sciences, University of Indonesia."