Ditemukan 1 dokumen yang sesuai dengan query
Grimm, Christine
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[Christine Grimm presents a first-hand account of a social researcher who entered the software laboratory of one of the biggest ERP providers. Presenting an in-depth ethnography on how people act within such labs. she reveals the highly unexpected social character of programming and shows how the vendor reorganizes himself to find new ways to respond to the expectations of the market. Furthermore, the author highlights the informal practices when an ERP system, as a defective ...
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Wiesbaden: [Springer, ], 2012
e20397078
eBooks Universitas Indonesia Library
