"Contents :
- Table of Contents by Author
- Acronym Guide
- OSS: A Strategic Weapon for Data CLECs in Challenging Conditions
- Bundled Communications Services: Creating Higher Margins, Lower Costs, and
Faster Speeds to Market
- The Need for Next-Generation OSS
- Business-Aware Contracts and the Shared-Data Model
- The Troubled CLEG: Causes, Symptoms, and Solutions
- Market View of Customer-Self-Service Management
- Delivering an NGN OSS
- Generating Revenue in a CDMA 2000 Environment
- Redefining the OSS Value Proposition
- Driving CLEC Business Intelligence for Competitive Edge and ROI
- Deploying Best-of-Breed Components
- How to Manage Telco Supply-Chain Partners
- OSS for Managing Next-Generation Networks
- Winning the OSS Wars: Making the Carrier/Vendor Partnership Work
- Mergers and Acquisitions
- Mergers and Acquisitions: Making Them Work
- Integrating DSL Loop Management into Service Providers' Back-Office Systems
- Service Management of MPLS VPNs
- link-Monitoring Systems Come of Age
- OSS Integration Approaches
- Technology-Neutral Architecture
- NSP Data Marts: A New Approach to Solving OSS Integration Problems
- Streamlining Operations for Service Providers in the Next-Generation Network
Infrastructure
- The Quick Fix? When a Billing System Needs a Patch1
- Flow-through Integrated Operations Solutions
- Operations Architecture for Data-Centric Converged Telecommunications Networks
- Process Flow in Service-Delivery Solutions
- Complexity of New Network Architectures Creates SS7 Management Challenges
- A Repeatable Approach to Successful Billing System Conversions
- Ubiquitous Bus Technology
- Functional Architecture: The TeleManagement Forum's Telecom Operations Map
- Centralized Network-Performance Monitoring
- Service Provisioning and Network-Inventory Management
- IP-Telephony OSS for Real-World Success
- Service Assurance: Empowering Operational Excellence
- VPN Performance Management
- Maintaining Quality of Service
- Defining "Carrier Grade"
- Take the Proactive Approach to Revenue Assurance
- OSS Package Selection
- Service Differentiation
- Network Outages and Quality
- Creating Value in Broadband Cable with CRM
- Quality of Service for Wireless Networks
- Cable Broadband Service Management: Case Studies of Workflow
Implementations
- Wireless-Network Benchmarking and Improvement Strategies
- Service Fulfillment for the Evolution of Cable Broadband: A New Generation
- OSS Challenges for Multiple Broadband Service Integration
- Optical Networks Find OSS1
- Choosing the Best OSS is Key to DSL Service Providers' Success
- Service-Provider Environment and IP Service Assurance
- Optimizing GSM Networks to Achieve Performance and Capacity Goals at Minimum
Cost
- Implementing Mobile Self-Care and Other Mobile Applications
"
