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Vukotich, George
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Table of contents :
- Preface
- Introduction
- Step one: understand change
- Step two: assess the impact of change
- Step three: assemble a change management team
- Step four: build a vision for change
- Step five: put a change strategy in place
- Step six: win support
- Step seven: communicate effectively
- Step eight: overcome challenges
- Step nine: measure success ...
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Alexandria, Virginia: American Society for Training & Development, 2011
e20442048
eBooks Universitas Indonesia Library