Ditemukan 1 dokumen yang sesuai dengan query
Solomon, Micah
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Spells out surefire strategies for success in an entertaining, and practical way. This book reveals inside secrets of successful customer service initiatives, from Internet startups to venerable brands, and shows how companies of every stripe can turn casual customers into fervent supporters who can spread the word far and wide-online and off ...
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New York: [American Management Association;, ], 2012
e20437008
eBooks Universitas Indonesia Library
