Ditemukan 1 dokumen yang sesuai dengan query
Soelistyo Probowatie
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Recently Service Quality condition in Public sector is undelight in reality, many factor that caused coustrans of service profile in public sector are under estimated from service expectation.
Immigration Office as a Government Institution, which serve the public, is a form of government Employee functions as public servant, for this task therefore public has to be well-served, so there is positive image in public society.
Therefore, the author conducts the research on service that is delivered by ...
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
T14246
UI - Tesis Membership Universitas Indonesia Library
