Ditemukan 1 dokumen yang sesuai dengan query
Shearouse, Susan H.
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We all know conflict is unavoidable, especially in the workplace. Whether it's a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it's a manager's role to navigate relationships, and build compromises and collaborations. "Conflict 101" gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how ...
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New York: [American Management Association;, ], 2011
e20436762
eBooks Universitas Indonesia Library
