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Hasil Pencarian

Ditemukan 2 dokumen yang sesuai dengan query
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Rozy Afrial J
Kualitas pelayanan publik kecamatan setelah perubahan kedudukan dan fungsi camat sebagai perangkat daerah (studi perbandingan kecamatan katapang kabupaten Bandung dan Kecamatan dramaga kabupaten Bogor
Program Pascasarjana Universitas Indonesia, 2008
T25207
UI - Tesis Open  Universitas Indonesia Library
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Rozy Afrial J
Kualitas pelayanan publik kecamatan setelah perubahan kedudukan dan fungsi camat sebagai perangkat daerah / Rozy Afrial J
" Abstract. This research aims to analyze the quality of subdistrict public services in decentralization era, identify services dimensions or attributes that are prioritized by subdistrict for a better performance, and conduct comparative study to analyze whether a subdistrict with larger delegated authorities has a better quality of public services. The analysis was conducted using the Service Quality (ServQual) that had been developed into Importance Performance Analysis (IPA). The research was conducted through surveys in two locations i.e. Katapang Subdistrict ... "
Micronutrient Initiative Indonesia, 2009
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Artikel Jurnal  Universitas Indonesia Library