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Rizalman
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It is essential for a manager to know what factors that influence the commitment of employee toward his/her organization, more specifically in the marketing division, because banking service company is dependent on the employees in the marketing division to acquire income for the company through the establishment of company image and satisfaction to its customers.
Previous researches concerning workforce in the sales division in a conceptual way (Johnson, 1987 in Johnson, 1990:333) and empirical research on ...
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
T22244
UI - Tesis Membership Universitas Indonesia Library