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Ditemukan 2 dokumen yang sesuai dengan query
cover
Mitroff, Ian I.
Managing crises before they happen: what every executive and manager needs to know about crisis management
New York: American Management Association, 2001
658 MIT m
Buku Teks  Universitas Indonesia Library
cover
Mitroff, Ian I.
Why some companies emerge stronger and better from a crisis: 7 essential lessons for surviving disaster
" There is a fundamental difference between business continuity planning and crisis management. Even a complete operational plan does little to prepare a company to come through a crisis with strength and confidence. According to Ian Mitroff, crises can (and will) now arise with unprecedented frequency, complexity, and destructive power, as what was once rare is now the norm: terrorism, cyberattacks, large-scale fraud, and kidnappings ... "
New York: American Management Association, 2005
e20441727
eBooks  Universitas Indonesia Library