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Kirkpatrick, James D.
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While upbeat lingo abounds about 'complementing strategic objectives' and 'driving productivity', the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted 'business partnership model' has yet to be realized - and in tough economic times, when the training budget is often the first to be cut, training ...
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New York: American Management Association, 2010
e20440511
eBooks Universitas Indonesia Library
