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"An essential guide for facilitating productive, decisive meetings.Meetings are well-known time-wasters that often produce no meaningful business results. How to Conduct Productive Meetings enables anyone to plan and facilitate a fruitful, decisive meeting. Assess whether a meeting is actually necessary, ensure presentations are professional, facilitate constructive participation, and produce a meeting outcome that is measurable."

"In the global environment, it's no question that we need to evaluate our training programs. That, of course, is easier said than done. The four-level evaluation model simplifies what can be a complex process. This work explains each of the four evaluation levels, what resources you need for each level, and which programs you should evaluate. "

"Here are the tools to build a genuinely proactive performance management program. Fully updated with all-new case studies from major companies, the second edition will help managers and HR professionals: start a program designed to get maximum results; understand job requirements and set standards; use coaching to maximise performance; conduct more efficient and effective appraisal interviews; and, create performance improvement plans that really work."