Ditemukan 1 dokumen yang sesuai dengan query
Kemp, Jana
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If you're afraid that saying "no" will cause a backlash with friends, family, or colleagues, you'll be pleasantly surprised to learn that "no" can be a productive answer, and can put you in control of any situation - without turning you into a meanie. No! turns the word into a tool for personal power, and gives you new ways to help discussions and decisions move forward. This enlightening guide reveals how "no" can help you ...
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New York: American Management Association, 2005
e20441753
eBooks Universitas Indonesia Library
