Ditemukan 1 dokumen yang sesuai dengan query
Heru Andriyono
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In January 2005, to continuously improving and delivering the customer value, which helping customers and distributors to meet their needs and satisfaction, Company XYZ distributes the VOC (Voice of Customer) to Distributor ABC as a Local Distributor of Company XYZ in Indonesia for Specialty Chemicals Products. The feedback from Distributor ABC indicates that one key point, which considered as very important and prioritized to be improved by Company XYZ is the Order Lead Time.
As the ...
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Depok: Universitas Indonesia, 2005
T18599
UI - Tesis Membership Universitas Indonesia Library