Ditemukan 3 dokumen yang sesuai dengan query
Hernon, Peter
New Jersey: Ablex, 1990
025.1 HER e
Buku Teks Universitas Indonesia Library
Hernon, Peter
"
Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. This extensively revised and updated edition explores further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences. With a focus on real-world application, the authors challenge conventional thinking about the utility of input, output, and performance metrics ...
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Chicago: American Library Association, 2015
025.5 HER a
Buku Teks Universitas Indonesia Library
Hernon, Peter
"
This book will help you to not only answer this question, but also prove your findings. Walking you through the process of assessing if and how well students and library users are learning from educational resources, two expert academic library experts team up to provide An Action Plan for Outcomes Assessment in Your Library. This comprehensive plan, the first of its kind and specifically for librarians, provides data collection tools for measuring both learning and ...
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Chicago: American Library Association, 2002
e20436243
eBooks Universitas Indonesia Library
