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Hartley, Gregory
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In almost any field, the ability to connect with others immediately through knowledge of a particular subject area is vital to gaining trust, solidifying rela tion ships, and getting ideas across. Convincing others that you "know what you're talking about" can help win clients, gain allies, make sales, and much more...but tricks and shortcuts like peppering conversation with jargon or ran dom facts can seem transparent at best, and often work against your intent ...
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New York: American Management Association, 2008
e20443833
eBooks Universitas Indonesia Library
