Ditemukan 2 dokumen yang sesuai dengan query
Goulston, Mark
"
People won't put up with being "sold" anymore. If they sense they are being pushed, their guard goes up - and even if they do comply, lingering resentment undermines the relationship ...maybe forever. Yet, most books on influence still portray it as something you "do to" someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techniques. Manipulative tactics might occasionally wear down a colleague's or client's ...
"
New York: [American Management Association, ], 2013
e20437180
eBooks Universitas Indonesia Library
Goulston, Mark
"
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can ...
"
New York: American Management Association, 2010
e20448844
eBooks Universitas Indonesia Library
