Ditemukan 1 dokumen yang sesuai dengan query
Dick, Richard G.
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More than 30 years ago, Dick Grote developed a powerful, nonpunitive discipline system that turned a troubled Frito-Lay plant from a hotbed of employee sabotage and toxic relations into a productive, respectful environment-one where employees took personal responsibility for their behavior, and managers helped problem employees become productive players. Grote's method spread to other companies, and gained national recognition with the 1995 release of the first edition of Discipline Without Punishment. The book has become ...
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New York: American Management Association;, 2006
e20441698
eBooks Universitas Indonesia Library
