Ditemukan 1 dokumen yang sesuai dengan query
Carter, Gregg Lee
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Gain control of tough conflict situations and transform them into a productive force in your organization. How to manage conflict in the organization, second edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. You´ll discover how to spot potential interpersonal conflicts?and defuse them before they flare up. You´ll understand how, when, where and why to apply the five favored conflict-resolution approaches, and you´ll develop the insight ...
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New York: [American Management Association, ], 2006
e20437012
eBooks Universitas Indonesia Library
