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"Generation Z (Gen Z) is the demographic cohort also known as Post-Millennials, the iGeneration or the Homeland Generation. Referring to individuals born roughly between the mid-1990s and the early 2000s, they are our youngest consumers, students, colleagues, and voters. Understanding them is a key aspect. In the context of the hospitality and tourism, Gen Z-ers represent the future in human resources, and service production and consumption. This book focuses on the aspirations, expectations, preferences and behaviours related to individuals within this demographic. It critically discusses their dynamism in driving the tourism sector and offers insights into the roles that Gen Z will inhabit as visitors, guests, consumers, employees, and entrepreneurs. This book is a valuable resource for managers, scholars and students interested in acquiring concrete knowledge on how Gen Z will shape the marketing and management of tourism-related services. "

"Penelitian ini menganalisis destination branding pariwisata Indonesia di akun Instagram resmi yang dimiliki oleh Kementrian Pariwisata dan Ekonomi Kreatif (Kemenparekraf) yaitu @kemenparekraf.ri. Destination branding terdiri atas dua poin penting yaitu identifikasi dan diferensiasi. Dengan menggunakan analisis semiotik pemasaran terhadap program kerja 10 Bali Baru, studi ini melihat brand dari kacamata pemilik brand. Penelitian ini diharapkan dapat memberikan referensi terhadap studi brand yang kebanyakan berfokus pada konsumen sehingga membuat kita mengerti bagaimana pemilik brand menerjemahkan pesan yang ingin disampaikan ke follower melalui post (gambar/video) dan caption di Instagram sehingga menghasilkan pesan yang dimaksud. Temuan antara lain bahwa hanya tiga dari sepuluh post terpilih yang mendukung program kerja tersebut. Sisanya dinilai tidak menjalankan poin diferensiasi dengan baik karena tidak mengenalkan destinasi wisata sebagai bagian dari 10 Bali Baru. Dari tujuh post yang tersisa, walaupun tidak mengenalkan sebagai bagian dari program kerja, namun tetap memberikan awareness berupa menampilkan update dari program kerja yaitu berupa perkenalan destinasi wisata dan atraksi wisata baru yang ada di destinasi wisata utama. Hal ini membuat tujuan dari akun tersebut tidak tercapai dengan sempurna. Post terpilih dinilai tidak digunakan secara maksimal karena hanya berisi update program kerja dan kebijakan yang telah dilaksanakan namun tidak dibarengi dengan konsistensi terhadap destination branding yang ada.

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This is an analysis study of destination branding on Indonesia tourism at official Instagram account owned by the Ministry of Tourism and Creative Economy (Kemeparekraf) @kemenparekraf.ri. Destination branding comprises of two key points that are identification and differentiation. By using marketing semiotic analysis against 10 Bali Baru programs, to the study views the brand from brands owner perspective. This research expects to provide a reference for brand study which mostly focused on consumers, so it will make us understand how the brand owner translate the message that want to convey through post (image/video and caption) in Instagram so it will be understood. Findings show that only three out of ten selected posts support the program. The rest are viewed didnt follow the differentiation point well because these posts didnt introduce the destination as part of 10 Bali Baru. Despite the lacking in programs introduction, the seven posts still provide awareness through update of the program which are travel destination introduction and their main attraction. This matter suggests that the purpose of the account have not yet been achieved. The selected posts are viewed as underutilized because they are only filled with the policy and programs update that already been implemented, and not aligned with the remining destination branding consistency."

"The planning, design, management and marketing of experiences for tourism markets is a major challenge for tourism destinations and providers in a globalized and highly competitive market. This book bridges the gap in contemporary literature by carefully examining the management and marketing of tourism experiences. It has the following specific objectives: first to analyse the main issues and challenges related to tourism experience management and marketing; second, to present and discuss adequate analytical frameworks and tools; third to explore the adoption and implementation of approaches to managing and marketing experiences in various tourism contexts and industries; and finally to present and discuss case studies illustrating approaches adopted, methods implemented and best practices in addressing related issues. The book concludes by providing strategic management and marketing implications and recommendations for tourism businesses and destinations to enable them to successfully create, manage, market and evaluate tourism experiences. "

"Penelitian ini fokus pada pengaruh Pre-visit Destination Image terhadap Intention to Visit pada Flashpacker. Destination image adalah citra yang dirasakan seseorang tentang sebuah destinasi dan yang diukur dalam penelitian ini adalah pre-visit image atau image yang dirasakan sebelum melakukan kunjungan yang sebenarnya. Destination image berasal dari evaluasi afeksi yang dipengaruhi evaluasi kognisi, dan evaluasi kognisi dibentuk oleh motivasi wisata dan sumber informasi (Baloglu dan McCleary, 1999) yang didominasi oleh penggunaan jejaring dan media sosial (Govers dan Go, 2003). Penelitian sebelumnya telah menunjukan hubungan positif antar variabel yang diteliti, namun karena penelitian tersebut dilakukan di Amerika, maka peneliti hendak membuktikan model yang digunakan dan melihat pengaruh antar variabel di Indonesia dengan membatasi subjek penelitian terhadap flashpacker yang didefinisikan sebagai traveler yang tech savvy, telah bekerja dan mapan namun tetap memiliki semangat berpetualangan layaknya seorang backpacker (Caniago, 2010, Paris, 2010). Alat ukur yang digunakan adalah model yang digunakan oleh Baloglu dan McCleary (1999) dengan responden sebanyak 235 yang mengunakan metode judgemental sampling dan snowball sampling. Setelah itu data diolah menggunakan Structural Equation Modeling (SEM) dengan aplikasi LISREL 8.7. Hasil penelitian ini menunjukan bahwa Pre-visit Destination Image secara positif mempengaruhi Intention to Visit, yang berarti semakin tinggi image yang terpapar dan dirasakan oleh flashpacker akan menaikkan keinginan mereka untuk datang ke Destinasi Wisata. Maka dari itu, pemasar destinasi wisata dapat melakukan promosi kepada segmen flashpacker dengan cara menimbulkan citra yang sesuai dengan motivasi wisata melalui sumber informasi yang dekat dengan target, yaitu jejaring dan media sosial.

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This research is focused on the effect of Pre-visit Destination Image towards Intention to Visit on Flashpacker. Destination image is an image that a traveler is perceived about a destination and this research is using a pre-visit image which is an image perceived before the actual visit. Destination image is made from Affective Evaluation and influenced by Cognitive Evaluation which is derived from Travel Motivation and Information (Baloglu dan McCleary, 1999) dominated by the usage of Media and Social Network (Govers dan Go, 2003).

The previous research has shown that there is a positive correlation among the variables yet the research was conducted in United States. Hence, the researcher is trying to prove the model in Indonesia and using a smaller segment as the subject. The subject used is Flashpacker, which is defined as a tech-savvy traveler with a bigger budget because they had a good job but still with a passion to explore and advanture like a backpacker (Caniago, 2010, Paris, 2010). This paper is using the model that was used by Baloglu and McCleary (1999). A survey is conducted involving 235 participants using judgmental sampling and snowball sampling via media and social network. Afterwards, the data is proccesed with Structural Equation Modeling (SEM) using LISREL 8.7.

The research founding shows that Pre-visit Destination Image is affecting Intention to Visit positively, which means if there is a raise in pre-visit destination image perceived by flashpacker, the more they willing to visit the destination. Henceforth, Destination Marketing Organization should put efforts in increasing the destination image in the flashpacker segment by juxtaposing the destinasion image with their motivation and using the information source they‟re using, which is the media and social network."

"Pariwisata merupakan salah satu sektor penting dalam pertumbuhan ekonomi di Jepang. Berdasarkan target yang diinginkan pemerintah untuk mendatangkan wisatawan asing 25 juta di tahun 2020, industri pariwisata Jepang mulai memberikan perhatian terhadap wisatawan muslim. Penelitian ini membahas mengenai industri pariwisata Jepang yang meningkatkan upaya menarik wisatawan muslim. Penelitian ini menggunakan metode deskripsi analisis dengan tinjauan pustaka sebagai sumber. Hasil dari penelitian ini menunjukkan bahwa industri pariwisata Jepang mampu menyesuaikan antara penawaran dan permintaan wisatawan muslim sebagai upaya menarik wisatawan asing ke Jepang sebagai pasar potensial. Menyesuaikan penawaran dan permintaan tersebut dengan cara meningkatnya fasilitas dan kesadaran Jepang untuk menyesuaikan dengan peraturan Islam untuk kenyamanan wisatawan muslim selama berada di Jepang. Dengan terpenuhinya kenyamanan untuk wisatawan muslim, maka dapat membuka kesempatan yang lebih besar untuk mencapai target di tahun 2020.

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Tourism has been importance as one of sectors enhacing economic growth in Japan. According to the government’s goal of attracting 25 million tourist by 2020, Japanese tourism industry is beginning to pay attention to muslim tourists. This article is about Japanese tourism industry boosting efforts to attracts muslim tourists. This article using descriptive-analytical method and literature review as a sources.

The result shows that Japanese tourism industry was able to adjusts between supply and demand from muslim tourists as an efforts to attract muslim tourist to Japan as a big potential target. The balance between supply and demand accompanying with increasing facility and mindful that related Islam law to make muslim tourists more comfortable. And have a big chace to reach the target in 2020."

"Penelitian ini bertujuan untuk mengetahui pengaruh dari faktor-faktor nilai yang terdapat pada konten destinasi yang diunggah oleh akun TikTok @backpackertampan terhadap eWOM melalui consumer engagement dan consumer involvement. Terdapat 8 hipotesis diuji dan teknik pengambilan sampel secara judgemental digunakan berdasarkan pertimbangan peneliti. Sebanyak 285 responden berhasil dikumpulkan secara online melalui kuesioner kemudian data tersebut diolah secara PLS-SEM dengan menggunakan SmartPLS 4. Hasil dari penelitian menemukan bahwa informativeness, irritation, credibility, personalization, dan incentives mempengaruhi penilaian konsumen saat melihat konten destinasi di TikTok secara signifikan dan consumer engagement dan involvement memediasi hubungan tersebut secara signifikan. Akan tetapi, entertainment tidak dibuktikan memiliki pengaruh yang signifikan terhadap penilaian konsumen saat melihat konten destinasi di TikTok. Penelitian ini akan berkontribusi terhadap pengembangan topik pemasaran pariwisata melalui TikTok mulai dari keefektifan konten destinasi, pengertian dan implementasi model Ducoffe dan teori elaboration likelihood model, dan eWOM.

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This study aims to determine the effect of the value factors contained in destination content uploaded by the TikTok account @backpackertampan on eWOM through consumer engagement and consumer involvement. There are 8 hypotheses tested and a judgmental sampling technique is used based on the considerations of the researcher. As many as 285 respondents were collected online via a questionnaire and then the data was processed by PLS-SEM using SmartPLS 4. The results of the study found that informativeness, irritation, credibility, personalization, and incentives significantly influence consumer judgment when viewing destination content on TikTok and consumers engagement and involvement mediate the relationship significantly. However, entertainment has not been proven to have a significant influence on consumer ratings when viewing destination content on TikTok. This research will contribute to the development of tourism marketing topics with TikTok usage starting from the effectiveness of destination content, the understanding and implementation of the Ducoffe model and the elaboration likelihood model theory, and eWOM."