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Safira Nurmalitasari
"Dalam beberapa tahun terakhir, kekhawatiran tentang penurunan prestasi kerja dan dampaknya terhadap kinerja karyawan menjadi fokus utama di Indonesia. Work engagement semakin ditekankan karena berkontribusi pada keunggulan kompetitif organisasi. Sumber daya manusia yang terikat aktif di tempat kerja berkontribusi pada produktivitas dan kesuksesan organisasi. Oleh karena itu, pemahaman terhadap faktor-faktor yang mempengaruhi work engagement menjadi kunci untuk keberhasilan organisasi di era yang semakin kompetitif. Tujuan utama dari penelitian ini adalah untuk menguji bagaimana meaningfulness of work, job crafting, dan person job fit berfungsi sebagai mediator antara servant leadership terhadap work engagement. Data penelitian dikumpulkan melalui penyebaran kuesioner sejumlah 250 terhadap anggota kelompok LumpangSemar dan kuesioner yang kembali sejumlah 250. Pengolahan data dan pengujian hipotesis dilakukan dengan Structural Equation Modelling menggunakan aplikasi SMART PLS 3.0. Penelitian ini memberikan wawasan dan pengetahuan bagi para akademisi maupun praktisi di bidang manajemen sumber daya manusia dan pengembangan organisasi, khsuusnya untuk memahami determinan atau anteseden dari servant leadership dan job crafting.

In recent years, concerns about declining job performance and its impact on employee productivity have become a primary focus in Indonesia. Work engagement is increasingly emphasized as it contributes to the competitive advantage of organizations. Actively engaged human resources in the workplace contribute to the productivity and success of organizations. Therefore, understanding the factors that influence work engagement is key to organizational success in an increasingly competitive era. The main objective of this study is to examine how meaningfulness of work, job crafting, and person-job fit function as mediators between servant leadership and work engagement. The research data were collected through the distribution of 250 questionnaires to members of the LumpangSemar group, with all 250 questionnaires returned. Data processing and hypothesis testing were conducted using Structural Equation Modeling with the SMART PLS 3.0 application. This study provides insights and knowledge for both academics and practitioners in the field of human resource management and organizational development, particularly in understanding the determinants or antecedents of servant leadership and job crafting."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
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UI - Tesis Membership  Universitas Indonesia Library
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Apritama Nur Hidayat
"Penelitian ini bertujuan untuk mengetahui pengaruh dari inclusive leadership, dan job crafting terhadap work engagement, sekaligus menguji peran mediasi person-job fit. Data yang digunakan dalam penelitian ini adalah data primer yang dikumpulkan melalui survei secara online dari 376 pegawai Direktorat Jenderal Pajak, Kementerian Keuangan, yang berkantor di provinsi DKI Jakarta. Data tersebut dianalisis secara kuantitatif menggunakan Structural Equation Modeling (SEM) dengan perangkat lunak Lisrel untuk mengetahui hubungan antarvariabel. Dari hasil penelitian ini dibuktikan bahwa pengaruh positif inclusive leadership terhadap work engagement, dan job crafting terhadap work engagement. Selain itu, dibuktikan juga pengaruh positif person-job fit terhadap work engagement, pengaruh positif inclusive leadership terhadap person-job fit, serta pengaruh positif job crafting terhadap person-job fit. Sedangkan dalam analisis peran mediasi, ditemukan bahwa person-job fit memediasi secara parsial hubungan antara inclusive leadership terhadap work engagement. Selain itu, dibuktikan juga person-job fit memediasi secara parsial hubungan antara job crafting terhadap work engagement. Hasil penelitian ini adalah untuk membangun perhatian organisasi terkait penciptaan work engagement guna menghadapi perubahan organisasi terutama terkait pembaruan sistem inti administrasi perpajakan. Namun dalam penelitian ini memiliki keterbatasan berupa responden belum tersebar secara proporsional, sehingga penelitian selanjutnya dapat menambah responden untuk mencapai proporsionalitas data serta melakukan penelitian dengan mix method untuk mendapatkan hasil yang komprehensif.

This study aims to determine the effect of inclusive leadership and job crafting on work engagement, as well as examine the mediating role of person-job fit. The data used in this study is primary data collected through an online survey of 376 employees of the Directorate General of Taxes, Ministry of Finance, whose offices are in DKI Jakarta province. The data were analyzed quantitatively using Structural Equation Modeling (SEM) with Lisrel software to determine the relationship between variables. From the results of this study it is proven that the positive influence of inclusive leadership on work engagement, and job crafting on work engagement. In addition, it is also proven that the positive effect of person-job fit on work engagement, the positive effect of inclusive leadership on person-job fit, and the positive effect of job crafting on person-job fit. Meanwhile, in the mediation role analysis, it was found that person-job fit partially mediates the relationship between inclusive leadership and work engagement. In addition, it is also proven that person-job fit partially mediates the relationship between job crafting and work engagement. The results of this study are to build organizational attention regarding the creation of work engagement in order to deal with organizational changes, especially related to updating the core tax administration system. However, this study has limitations in the form of respondents not being proportionally dispersed, so that further research can add more respondents to achieve proportionality of the data and conduct research using a mixed method to obtain comprehensive results."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
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UI - Skripsi Membership  Universitas Indonesia Library
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Nazva Abiya
"Topik generasi milenial di tempat kerja telah menarik perhatian karena pekerja dari generasi ini mengalami peningkatan jumlah di dalam organisasi. Karena jumlah pekerja milenial yang signifikan di masa depan, mereka diharapkan dapat berkontribusi pada kesuksesan organisasi. Studi telah mengakui peran penting innovative work behavior dalam menciptakan inovasi di organisasi. Perilaku ini juga dipengaruhi oleh pengaturan organisasi, seperti gaya kepemimpinan. Dibandingkan dengan gaya kepemimpinan tradisional, servant leadership berfokus pada pengelolaan karyawan melalui tindakan penuh perhatian dan kepedulian. Diketahui pula job crafting telah terbukti memainkan peran penting dalam kesuksesan karier individu. Penelitian ini mengusulkan dan menguji pengaruh servant leadership terhadap work engagement dan innovative work behavior. Penelitian ini juga mengkaji peran dari mediasi job crafting. Penelitian ini menggunakan desain kuantitatif dengan menggunakan survei terhadap 204 responden milenial dari berbagai sektor pekerjaan di Indonesia. Hasil penelitian menunjukkan bahwa servant leadership berpengaruh positif dan signifikan terhadap dan innovative work behavior dan work engagement. Temuan lebih lanjut menunjukkan bahwa job crafting memiliki efek mediasi pada hubungan servant leadership terhadap work engagement dan tidak memiliki efek mediasi pada servant leadership dan innovative work behavior karyawan.

The topic of the millennial generation in the workplace has driven attention as members of this cohort have formed a growing increase in organisations. Due to the significant number of millennial workers in the future, they are also expected to contribute to organization success. Studies have acknowledged the important role of employee innovative work behavior in facilitating innovations at organizations. This behavior is also influenced by organizational settings, such as the leadership style. Compared to the traditional leadership styles, servant leadership is expected to change the hierarchical perspective by focusing on managing employees through considerate action and caring. It is also known that job crafting has been shown to play an important role in individual career success. This study proposes and examines the effect of servant leadership on work engagement and innovative work behavior. The study employed a quantitative design using surveis to 204 millennial respondents from various work sectors in Indonesia. The results show that servant leadership will have a positive and significant effect on innovative behavior. Further findings indicate that job crafting has a mediating effect on the relationship of servant leadership to work engagement and no mediaton effect between servant leadership and employee’s innovative work behavior. "
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Muhammad Jauhar Fawwaz
"Penelitian ini bertujuan untuk mengetahui tingkat servant leadership, job social support, organization-based self-esteem, family satisfaction dan family quality of life pada Biro SDM. Selain itu penelitian ini juga ingin mengetahui pengaruh organizational-based self-esteem sebagai mediator dari variabel servant leadership dan job social support terhadap family satisfaction dan family quality of life. Responden penelitian ini adalah 100 pegawai tetap di Biro SDM BKF pada berbagai bidang dan tingkatan yang sudah bekerja lebih dari satu tahun dan sudah menikah. Pengujian pengaruh antar variabel dalam penelitian ini menggunakan regresi pada aplikasi SPSS. Hasilnya adalah OBSE terbukti memediasi pengaruh servant leadership dan job social support terhadap family satisfaction dan family quality of life.

This study aims to determine the level of servant leadership, job social support, organization-based self-esteem, family satisfaction and family quality of life at the HR Bureau. In addition, this study also wants to know the effect of organizational-based self-esteem as a mediator of the servant leadership and job social support variables on family satisfaction and family quality of life. The respondents of this study were 100 permanent employees in the BKF HR Bureau in various fields and levels who had worked for more than one year and were married. Testing the influence of variables in this study uses regression in SPSS applications. The result is that OBSE has been proven to mediate the influence of servant leadership and job social support on family satisfaction and family quality of life.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
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UI - Skripsi Membership  Universitas Indonesia Library
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Daniel Aditya Pradipta
"Perubahan lingkungan bisnis yang dinamis dan disruptif memaksa manajemen untuk memiliki strategi dalam melakukan pengelolan SDM secara memadai. SDM memiliki peran kritikal dalam mencapai kinerja organisasi melalui dukungan job resources yang berasal dari lingkungan bekerja. Perubahan paradigma pada sektor publik terhadap pengelolaan SDM semakin menuju ke arah yang efektif dan efisien. Penelitian ini dilakukan untuk menganalisis hubungan antara perceived organizational support (POS) dan servant leadership terhadap employee performance melalui peran mediasi work engagement pada Aparatur Sipil Negara (ASN) Organisasi Keuangan Pemerintah. Penelitian ini dilakukan dengan melakukan cross-sectional study melalui survei kuesioner google form dengan sampel sebanyak 305 responden ASN yang berkedudukan di Kantor Pusat Organisasi Keuangan Pemerintah. Teknik analisis data dilakukan dengan menggunakan metode Covariance Based – Structural Equation Modeling (CB-SEM). Hasil penelitian menunjukkan bahwa POS dan servant leadership memiliki pengaruh positif signifikan terhadap work engagement. Selanjutnya, work engagement mampu memediasi secara penuh dan signifikan hubungan POS dan servant leadership terhadap employee performance, serta work engagement memiliki pengaruh positif signifikan terhadap employee performance. Penelitian ini memiliki kontribusi terhadap implikasi manajerial untuk dapat diterapkan bagi organisasi, pimpinan, dan individu pada sektor publik terkait konsep yang berkaitan dengan variabel yang diteliti.

The dynamic and disruptive business environment necessitates management to adopt adequate human resource management strategies. Human resource management plays a critical role in achieving organizational performance through job resources support from the work environment. Paradigm shifts in the public sector toward more effective and efficient human resource management have been observed. This study aims to analyze the relationship between perceived organizational support (POS) and servant leadership on employee performance, mediated by work engagement, among Civil Servants (ASN) in Government Financial Organizations. A cross-sectional study using a survey questionnaire through Google Form was conducted, with a sample of 305 respondents comprising ASN at the Central Office of Government Financial Organizations. The data analysis was performed using Covariance-Based Structural Equation Modeling (CB-SEM). The research findings reveal that both POS and servant leadership have a significant positive impact on work engagement. Furthermore, work engagement fully mediates the relationship between POS, servant leadership, and employee performance, with work engagement also significantly influencing employee performance. This research offers managerial implications that can be applied to organizations, leaders, and individuals in the public sector concerning the concepts related to the variables under study."
Depok: Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2023
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UI - Tesis Membership  Universitas Indonesia Library
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Roland Olaf Ferdinan
"Penelitian ini dilakukan untuk mengkaji pengaruh servant leadership dan kecerdasan emosional terhadap kualitas kehidupan kerja dengan kepuasan kerja sebagai variabel intervening pada Ditreskrimum Polda Metro Jaya. Sampel Penulisan ini melibatkan 87 anggota polisi yang dipilih secara proporsional (cluster random sampling). Teknis analisis Penulisan menggunakan analisis SEM untuk menguji model hubungan langsung dan tidak langsung dari variabel bebas dan terikat. Hasil Penulisan menunjukan bahwa servant leadership mempengaruhi kepuasan kerja (r=0.465: p<0,00); kecerdasan emosional mempengaruhi kepuasan kerja (r=0,494; p<0,000), servant leadership mempengaruhi kualitas kehidupan kerja (r=0,266, p<0,00); kecerdasan emosional mempengaruhi kualitas kehidupan kerja (r=0,266; p<0,03); dan kepuasan kerja mempengaruhi kualitas kehidupan kerja (r=0.0045; p<0.50). Secara keseluruhan dapat disimpulkan bahwa servant leadership dan kecerdasan emosional merupakan variabel yang mempengaruhi kepuasan kerja dalam variabel mediasi. Kepuasan kerja sebagai variabel mediasi mempengaruhi terhadap kualitas kehidupan kerja.

This research was conducted to examine the effect of servant leadership and emotional intelligence on the quality of work life with job satisfaction as an intervening variable at Ditreskrimum Polda Metro Jaya. The sample of this study involved 87 police officers who were selected proportionally (cluster random sampling). The research analysis technique uses SEM analysis to test the direct and indirect relationship model of the independent and dependent variables. The results showed that servant leadership affects job satisfaction (r=0.465: p<0.00); emotional intelligence affects job satisfaction (r=0.494; p<0.000), servant leadership affects the quality of work life (r=0.266, p<0.00); emotional intelligence affects the quality of work life (r=0.266; p<0.03); and job satisfaction affects the quality of work life (r=0.0045; p<0.50). Overall, it can be concluded that servant leadership and emotional intelligence are variables that affect job satisfaction in the mediating variable. Job satisfaction as a mediating variable affects the quality of work life."
Depok: Sekolah Kajian Stratejik dan Global Universitas Indonesia, 2023
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UI - Tesis Membership  Universitas Indonesia Library
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Anugrah Bhuwana Arganata
"Penelitian ini bertujuan untuk mengetahui pengaruh employee engagement dan servant leadership terhadap organizational citizenship behavior dengan mediasi organizational commitment. Data dikumpulkan melalui kuesioner dan dianalisis menggunakan Structural Equation Modeling. Sejumlah 353 (tiga ratus lima puluh tiga) pegawai Sekretariat Jenderal Kementerian Keuangan berpartisipasi menjadi sampel penelitian. Hasil penelitian ini menunjukkan bahwa employee engagement, servant leadership, dan organizational commitment berpengaruh positif terhadap organizational citizenship behavior. Selanjutnya, employee engagement memiliki pengaruh positif terhadap organizational commitment sedangkan servant leadership tidak memiliki pengaruh terhadap organizational commitment. Diperoleh hasil pula bahwa organizational commitment memediasi antara employee engagement terhadap organizational citizenship behavior dengan sifat mediasi parsial, namun organizational commitment tidak memediasi antara servant leadership terhadap organizational citizenship behavior. Hasil penelitian ini dapat dijadikan dasar dalam memberikan implikasi manajerial untuk praktik manajemen yang dapat dijalankan organisasi dalam mengidentifikasi permasalahan dan menerapkan solusi yang berkaitan dengan variabel-variabel dalam penelitian serta mengelaborasi faktor yang dapat meningkatkan organizational citizenship behavior yang secara paralel juga dapat meningkatkan kinerja dari organisasi.

This research aims to determine the influence of employee engagement and servant leadership on organizational citizenship behavior with the mediation of organizational commitment. Data was collected through questionnaires and analyzed using Structural Equation Modeling. A total of 353 (three hundred and fifty three) employees of the Secretariat General of the Ministry of Finance participated as research samples. The results of this research show that employee engagement, servant leadership, and organizational commitment have a positive effect on organizational citizenship behavior. Furthermore, employee engagement has a positive influence on organizational commitment, while servant leadership has no influence on organizational commitment. The results also obtained that organizational commitment mediates between employee engagement and organizational citizenship behavior with partial mediation properties, but organizational commitment does not mediate between servant leadership and organizational citizenship behavior. The results of this research can be used as a basis for providing managerial implications for management practices that organizations can carry out in identifying problems and implementing solutions related to the variables in the research as well as elaborating on factors that can improve organizational citizenship behavior which in parallel can also improve organizational performance."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
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UI - Skripsi Membership  Universitas Indonesia Library
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Adityawarman
"One solution for organization to adapt to current rapid change is to innovate. Having employees with high innovative work behavior (IWB) is a way for organization to be more innovative. This study focus on how Servant Leadership and Learning Goal Organization influence Innovative Work Behavior through Psychological Capital as mediating variable. Respondent is 448 employees of Badan Meteorologi Klimatologi and Geofisika, based in several areas in Indonesia. The short version of Servant Leadership Survey (SLS) used to measure Servant Leadership,  LGO measure with items developed by VandeWalle (1997), short version of Psychological Capital Questionnaire (PCQ) for PsyCap and Jannsens (2000) 9 items questionnaire is used to measured IWB. The result shows that Servant Leadership only significantly influence IWB indirectly through PsyCap, but LGO significantly influence IWB both directly and inderectly.

Inovasi merupakan solusi bagi organisasi dalam beradaptasi dengan kecepatan perubahan yang terjadi. Salah satu cara organisasi menjadi lebih inovatif adalah dengan mendorong pegawainya untuk berperilaku inovatif. Penelitian ini membahas tentang pengaruh Servant Leadership dan Learning Goal Orientation (LGO) terhadap Innovatif Work Behavior (IWB) yang dimediasi oleh Psychological Capital (PsyCap). Responden yang terlibat dalam penelitian ini adalah pegawai Badan Meteorologi, Klimatologi, dan Geofisika dari berbagai daerah di Indonesia yang berjumlah 448 orang. Servant Leadership diukur dengan menggunakan versi singkat dari Servant Leadership Survey (SLS), LGO diukur dengan alat ukur yang dikembangkan oleh VandeWalle (1997), PsyCap diukur dengan Psychological Capital Questionnaire (PCQ) versi singkat dan IWB diukur dengan alat ukur yang dikembangkan oleh Jannsen (2000). Hasilnya didapatkan bahwa Servant Leadership memiliki pengaruh yang signifikan terhadap IWB secara tidak langsung melalui PsyCap, sedangkan LGO berpengaruh signifikan baik secara langsung maupun tidak langsung terhadap IWB."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
T54628
UI - Tesis Membership  Universitas Indonesia Library
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Dwi Waryaningsih
"[Penelitian ini bertujuan untuk menguji hubungan antara Servant Leadership dan Team Effectiveness pada Kepala Seksi dan Kepala Ruangan di Rumah Sakit X Penelitian tersebut didasari pertimbangan bahwa masih ada kesenjangan Kompetensi Kepemimpinan Kelompok pada Kepala Seksi dan Kepala Ruangan di Rumah Sakit X serta belum tercapainya target kinerja pada semua unit kerja . Hasil penelitian menunjukkan bahwa terdapat hubungan positif yang signifikan antara Servant Leadership dan Team Effectiveness ( r = 0,64 dan p lebih kecil dari 0,05). Responden dalam penelitian ini sebanyak tujuh puluh orang, mereka merupakan bawahan dari Kepala Seksi dan Kepala Ruangan. Alat ukur yang digunakan dalam penelitian ini adalah Servant Leadership Questionnare (SLQ) yang diadaptasi dari Barbuto & Wheeler (2006) dan Team Effectiveness Questionnare (TEQ) dari Larson & LaFasto (1989). Berdasarkan hasil penelitian tersebut, peneliti mengusulkan program intervensi untuk meningkatkan Servant Leadership melalui Pelatihan Coaching dan Servant Leadership kepada manajer sebagai atasan dari Kepala Seksi dan Kepala Ruangan di Rumah Sakit X. Hasil pelatihan diharapkan dapat meningkatkan kemampuan Coaching dan perilaku Servant Leadership atau kepemimpinan yang melayani bagi para manajer. Selanjutnya para manajer diharapkan mampu melakukan Coaching kepada Kepala Seksi dan Kepala Ruangan, terutama dalam menerapkan kepemimpinan yang melayani sehingga efektivitas tim akan meningkat.;The purpose of this research is to examine the relationship between Servant Leadership and Team Effectiveness on Section Heads and Heads of Nurses in Hospital X. This research is based on the fact that there is a gap in leadership competencies cluster on Section Heads and Heads of Nurses as well as unachieved performance target in all units. This research shows that Servant Leadership is significantly related to Team Effectiveness (r=0,64, p<0,05). Data collected from 70 respondents, they are subordinate of the Section Heads and Heads of Nurses. Instruments used in this research are Servant Leadership Questionnaire (SLQ), adapted from Barbuto & Wheeler (2006) and Team Effectiveness Questionnaire (TEQ), by Larson & LaFasto (1989). Based on this finding, researcher proposes an intervention program to enhance Servant Leadership through Coaching and Servant Leadership Training to the managers as the superior of the Section Heads and Heads of Nurses. These training results are expected to enhance the managers’ ability in coaching and in displaying behaviors that reflect Servant Leadership. Furthermore, managers are expected to coach the Section Heads and Heads of Nurses, especially in implementing the servant leadership which will ultimately improve the team effectiveness, The purpose of this research is to examine the relationship between Servant Leadership and Team Effectiveness on Section Heads and Heads of Nurses in Hospital X. This research is based on the fact that there is a gap in leadership competencies cluster on Section Heads and Heads of Nurses as well as unachieved performance target in all units. This research shows that Servant Leadership is significantly related to Team Effectiveness (r=0,64, p<0,05). Data collected from 70 respondents, they are subordinate of the Section Heads and Heads of Nurses. Instruments used in this research are Servant Leadership Questionnaire (SLQ), adapted from Barbuto & Wheeler (2006) and Team Effectiveness Questionnaire (TEQ), by Larson & LaFasto (1989). Based on this finding, researcher proposes an intervention program to enhance Servant Leadership through Coaching and Servant Leadership Training to the managers as the superior of the Section Heads and Heads of Nurses. These training results are expected to enhance the managers’ ability in coaching and in displaying behaviors that reflect Servant Leadership. Furthermore, managers are expected to coach the Section Heads and Heads of Nurses, especially in implementing the servant leadership which will ultimately improve the team effectiveness]"
Fakultas Psikologi Universitas Indonesia, 2015
T44005
UI - Tesis Membership  Universitas Indonesia Library
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Een Setia Suharjito
"ABSTRAK
Penelitian ini bertujuan untuk mengetahui penerapan servant leadership
pada Kantor Imigrasi dan Lembaga Pemasyarakatan di DKI Jakarta berdasarkan
faktor demografi pegawai. Data penelitian ini diambil dari 277 responden dengan
menggunakan kuesioner Ehrhart (2004). Analisis data menggunakan metode
statistik deskriptif serta t-test dan one way ANOVA. Hasil penelitian menunjukkan
bahwa penerapan servant leadership pada Kantor Imigrasi dan Lembaga
Pemasyarakatan dalam kategori sedang. Faktor gender tidak memberikan
perbedaan yang signifikan dalam penerapan servant leadership. Faktor golongan
pangkat dan tingkat pendidikan memberikan perbedaan yang signifikan terhadap
penerapan servant leadership secara keseluruhan.

ABSTRACT
This study aim to analyze implementation of servant leadership at Immigration
and Correcction Bodies in DKI Jakarta based on demographic factor. Data for this
study was taken from 277 respondent by using Erhart’s questionnaire(2004). Data
is analyzed by using descriptive statistics, t-test and one way ANOVA. The result
show that implementation of servant leadership at Immigration and Correction
Bodies in the medium category. Gender didn’t make any significant difference in
implementation of servant leadership. Job rank and education level make a
significant differences in implementation of servant leadership."
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
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UI - Tesis Membership  Universitas Indonesia Library
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