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"Penelitian ini bertujuan untuk mengetahui apakah persepsi terhadap diversity management dan retaining diversity berpengaruh terhadap organizational citizenship behavior toward the organization dan organizational citizenship behavior toward individual pada karyawan PT GoTo Gojek Tokopedia Tbk. Dalam hubungan tersebut juga diuji efek dari workplace happiness sebagai mediator. Data penelitian diperoleh melalui kuesioner dengan total sebanyak 195 responden. Model yang digunakan dalam penelitian ini dianalisis menggunakan Structural Equation Modeling (SEM) dengan menggunakan software LISREL versi 8.80 untuk mengetahui hubungan dari variabel yang diuji. Hasil penelitian ini membuktikan bahwa perceptions of diversity management tidak memiliki pengaruh terhadap organizational citizenship behavior toward the organization dan organizational citizenship behavior toward individual, sedangkan perceptions of retaining diversity memiliki pengaruh langsung yang positif dan signifikan hanya terhadap organizational citizenship behavior toward individual. Perceptions of diversity management juga tidak berpengaruh terhadap workplace happiness, akan tetapi perceptions of retaining diversity memiliki pengaruh langsung yang positif dan signifikan terhadap workplace happiness. Selain itu, penelitian ini juga menunjukkan bahwa workplace happiness hanya memediasi hubungan antara perceptions of diversity management dan organizational citizenship behavior, baik toward the organization maupun toward individual.

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This study aims to determine whether perceptions of diversity management and retaining diversity affect organizational citizenship behavior toward the organization and organizational citizenship behavior toward individuals at PT GoTo Gojek Tokopedia Tbk employees. In this connection, the effect of workplace happiness as a mediator is also tested. The research data was obtained through a questionnaire with a total of 195 respondents. The model used in this study was analyzed using Structural Equation Modeling (SEM) using LISREL software version 8.80 to determine the relationship of the variables tested. The results of this study prove that perceptions of diversity management have no effect on organizational citizenship behavior toward the organization and organizational citizenship behavior toward individuals, while perceptions of retaining diversity have a direct positive and significant effect only on organizational citizenship behavior toward individuals. Perceptions of diversity management also have no effect on workplace happiness, but perceptions of retaining diversity have a direct, positive and significant effect on workplace happiness. In addition, this study also shows that workplace happiness only mediates the relationship between perceptions of diversity management and organizational citizenship behavior, both toward the organization and toward the individual."

"Penelitian ini bertujuan untuk memahami pengaruh manajemen keberagaman terhadap Organizational Citizenship Behavior (OCB) dengan mempertimbangkan juga pengaruh mediasi inklusi organisasi, komitmen afektif, dan keterikatan pekerjaan. Data untuk penelitian kuantitatif ini dikumpulkan dengan menggunakan kuesioner dari 263 pegawai perusahaan FMCG di wilayah Indonesia yang memiliki masa kerja minimal setahun. Pengolahan data yang dilakukan dengan metode Structural Equation Modelling menunjukkan bahwa manajemen keberagaman tidak memiliki pengaruh langsung terhadap OCB. Hubungan kausalitas manajemen keberagaman terhadap OCB dimediasi penuh oleh inklusi organisasi dan keterikatan pekerjaan. Sementara itu, komitmen afektif tidak terbukti menjadi mediator dalam hubungan pengaruh manajemen keberagaman terhadap OCB. Penelitian ini menunjukkan pentingnya implementasi manajemen keberagaman di dalam perusahaan sekaligus mengungkapkan tindakan untuk meningkatkan OCB pegawai.

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This study aims to understand the effect of diversity management on Organizational Citizenship Behavior (OCB), taking into account the mediating role of organizational inclusion, affective commitment, and work engagement. The data for this quantitative study were collected using questionnaire from 263 employees who have worked for at least one year in FMCG company operating in Indonesia. The data analyzed in Structural Equation Modelling showed that diversity management had no direct effect on OCB. The result also indicated that the causal relationship between diversity management and OCB was fully mediated by organizational inclusion and work engagement. However, affective commitment was not proven to be a mediator in the causal relationship of diversity management on OCB. This study reveals the importance of diversity management implementation within a company as well as courses of action to boost OCB of the employees."

"The volume is divided into two parts. Contributions in the first section raise questions about the meanings of age and age diversity, as well as how and when age matters in organisations. The second part of the book examines the role and contribution of HR practices in forging an age-inclusive workplace."

"Tingkat kompetisi pada perusahaan di dunia yang semakin meningkat menjadikan setiap perusahaan untuk mengelola sumber daya manusia dengan tepat, yang mana employee engagement pada saat ini menjadi salah satu faktor terpenting dalam pengelolaan sumber daya manusia. Employee engagement dapat ditingkatkan dengan adanya pengaruh dari diversity management yang dijalankan perusahaan dan organizational trust dari para pegawai di dalamnya. Penelitian ini bertujuan untuk menganalisis pengaruh diversity management terhadap employee engagement melalui organizational trust sebagai variabel mediasi pada PT Asuransi Jiwa Inhealth Indonesia. Dengan tujuan eksplanatif, penelitian ini menggunakan pendekatan kuantitatif dengan menggunakan teknik penarikan data berupa total sampling dengan menyebarkan kuesioner kepada seluruh pegawai di kantor pusat PT Asuransi Jiwa Inhealth Indonesia. Analisis data dilakukan dengan analisis regresi, uji interaksi, dan uji sobel. Hasil penelitian yang diperoleh menunjukkan adanya pengaruh dari pengaruh diversity management terhadap employee engagement melalui organizational trust sebagai variabel mediasi yang membuktikan bahwa diversity management dapat memberikan pengaruh positif terhadap peningkatan kepercayaan pegawai pada perusahaan yang berdampak pada tingkat keterikatan pegawai pada perusahaan.

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The increasing level of competition in companies worldwide makes every company manage human resources accurately, where employee engagement has become one of the most crucial factors in human resource management. Employee engagement can be enhanced by the influence of diversity management implemented by the company and organizational trust from its employees. This research aims to analyze the impact of diversity management on employee engagement through organizational trust as a mediating variable at PT Asuransi Jiwa Inhealth Indonesia. With an explanatory purpose, this research uses a quantitative approach with a total sampling technique by distributing questionnaires to all employees at the headquarters of PT Asuransi Jiwa Inhealth Indonesia. Data analysis is conducted through regression analysis, interaction tests, and Sobel tests. The research results indicate an influence of diversity management on employee engagement through organizational trust as a mediating variable, proving that diversity management can have a positive impact on increasing employees' trust in the company, which in turn affects the level of employee commitment to the company."

"Tujuan dari penelitian ini adalah untuk menganalisa pengaruh organization citizenship behavior terhadap efektivitas organisasi yang dipengaruhi oleh praktik manajemen sumber daya manusia dan dimediasi oleh komitmen organisasi di PT XYZ. Penelitian dilakukan melalui pendekatan kuantitatif dengan melakukan survei kuesioner. Kuesioner disebarkan kepada 112 orang responden yang merupakan karyawan tetap dari PT. XYZ dan 104 (92%) kuesioner kembali dan menjadi sampel penelitian. Data yang diperoleh kemudian diolah menggunakan SEM-PLS yaitu dengan program Smart-PLS 3. Hasil dari studi ini menunjukan bahwa organization citizenship behavior memiliki hubungan positif dengan efektivitas organisasi dimana organization citizenship behavior dipengaruhi oleh manajemen SDM yang dimediasi oleh komitmen organisasi. Manajemen SDM memiliki pengaruh terhadap organization citizenship behavior dengan adanya mediasi komitmen organisasi maupun tidak. Hasil dari penelitian ini penting bagi PT. XYZ, sebagai masukan dalam upaya mengembangkan strategi dan kebijakan SDM di masa depan dan juga untuk perusahaan baru yang akan berjalan pada 2019.

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The purpose of this study is to analyze the influence of organization citizenship behavior on organizational effectiveness that is influenced by human resource management practices and mediated by organizational commitment at PT XYZ. This research was conducted through a quantitative approach by conducting a questionnaire survey. The questionnaire was distributed to 112 respondents who were permanent employees of PT. XYZ and 104 (92%) questionnaires returned and became the study sample. Data obtained were then processed using SEM-PLS, with Smart-PLS 3 program.

The results of this study indicated that the organization citizenship behavior had a positive relationship with organizational effectiveness where organizational citizenship behavior was influenced by HR management mediated by organizational commitment. HR management had an influence on the organization citizenship behavior with the mediation of organizational commitment or not. The results of this study are important for PT. XYZ, as an input in the effort to develop HR strategies and policies in the future and also for new companies that will run in 2019."

"Berbagai isu keberagaman tenaga kerja yang masih terjadi di Indonesia perlu menjadi perhatian bagi setiap organisasi, termasuk Yayasan Wadah sebagai organisasi pelayanan kemanusiaan. Penelitian ini membahas mengenai identifikasi karakteristik keberagaman tenaga kerja, upaya pengelolaan keberagaman tenaga kerja melalui praktik manajemen sumber daya manusia di Yayasan Wadah, dan tantangan serta manfaat dari adanya upaya pengelolaan keberagaman tenaga kerja. Penelitian ini menggunakan pendekatan kualitatif dengan melakukan pengumpulan data melalui studi literatur dan wawancara 4 orang informan (2 orang anggota Departemen Sumber Daya Manusia & Umum dan 2 orang perwakilan Staf departemen lainnya) secara luring dan daring pada bulan Mei hingga Juni 2024. Hasil penelitian ini menunjukkan bahwa Yayasan Wadah mengidentifikasi karakteristik keberagaman dengan adanya perbedaan karakteristik keberagaman tenaga kerja yang diklasifikasikan menjadi tiga kategori, yakni dimensi primer (mencakup gender, etnis, dan usia), dimensi sekunder (mencakup agama, status perkawinan, latar belakang pendidikan, dan latar belakang pekerjaan), dan dimensi informasional (lama bekerja, lokasi kerja, posisi, dan gaji). Departemen SDM & Umum Yayasan Wadah melakukan upaya pengelolaan keberagaman tenaga kerja melalui kegiatan penentuan kualifikasi dan seleksi dalam aspek seleksi dan penempatan SDM (procurement) yang dilandaskan dengan nilai keberagaman sebagai budaya organisasi di Yayasan Wadah serta melalui kegiatan rekreasi sebagai kegiatan perkumpulan karyawan (gathering) yang termasuk ke dalam aspek pemeliharaan karyawan (employee maintenance) dengan tujuan untuk meningkatkan inklusi karyawan. Berangkat dari hasil temuan dan analisis penelitian, upaya pengelolaan keberagaman tenaga kerja yang dilakukan oleh Departemen SDM & Umum ditemukan berbagai tantangan yang dihadapi, seperti adanya perbedaan usia yang menghasilkan tantangan berupa perbedaan pola pikir, cara bekerja, dan kurangnya komunikasi terbuka. Kemudian, tantangan lainnya ialah pada karakteristik keberagaman posisi dimana terdapat kendala komunikasi yang terjadi dan adanya hambatan dalam pekerjaan bagi tenaga kerja yang memiliki latar belakang pendidikan yang tidak sejalan dengan pekerjaannya. Di sisi lain, terdapat pula manfaat pada beberapa karakteristik keberagaman, yakni etnis, agama, dan posisi dalam organisasi dalam meningkatkan wawasan, kemampuan, dan komunikasi yang efektif di antara karyawan.

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Various issues related to workforce diversity that still occur in Indonesia need to be a concern for every organization, including the Wadah Foundation as a humanitarian service organization. This study discusses the identification of workforce diversity characteristics, efforts to manage workforce diversity through human resource management practices at the Wadah Foundation, and the challenges and benefits of these diversity management efforts. This research uses a qualitative approach by collecting data through literature studies and interviews with 4 informants (2 members of the Human Resources & General Affairs Department and 2 representatives from other departmental staff) conducted offline and online from May to June 2024. The results of this study indicate that the Wadah Foundation identifies diversity characteristics by categorizing workforce diversity characteristics into three categories, namely primary dimensions (including gender, ethnicity, and age), secondary dimensions (including religion, marital status, educational background, and work background), and informational dimensions (length of employment, work location, position, and salary). The Human Resources & General Affairs Department of the Wadah Foundation makes efforts to manage workforce diversity through activities such as determining qualifications and selection in the aspects of human resource selection and placement (procurement) based on the value of diversity as an organizational culture at the Wadah Foundation and through recreational activities as employee gathering activities (gathering) which are included in the aspect of employee maintenance with the aim of increasing employee inclusion. Based on the findings and analysis of the research, efforts to manage workforce diversity undertaken by the Human Resources & General Affairs Department face various challenges, such as age differences resulting in challenges in terms of differing mindsets, ways of working, and lack of open communication. Other challenges include communication barriers and work obstacles for employees with educational backgrounds that do not align with their jobs. On the other hand, there are also benefits to several diversity characteristics, namely ethnicity, religion, and position within the organization in enhancing insights, capabilities, and effective communication among employees."

"Tesis ini membahas mengenai pengelolaan tenaga kerja penyandang disabilitas (Diversity Management) di PT. Trans Retail Indonesia. Dengan pendekatan kualitatif, pengumpulan data melalui studi literatur, wawancara dan observasi. Hasil penelitian ini menggambarkan pemahaman perusahaan mengenai tenaga kerja penyandang disabilitas, pelaksanaan pengadaan tenaga kerja, pengembangan, pemberian balas jasa dan pemeliharaan tenaga kerja. Faktor pendukung yang ditemukan yaitu kerjasama stakesholders, dukungan rekan kerja, pendampingan serta konseling kerja. Sedangkan faktor penghambatnya yaitu komunikasi, ketersediaan cabang, tenaga profesional dan produktivitas kerja karyawan penyandang disabilitas. Meskipun demikian, perusahaan dianggap telah memiliki modal yang cukup untuk menuju workplace inclusion yang terstruktur di kemudian hari.

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The focus of this study is the managing worker with disabilities as efforts to achieve workplace inclusion in PT. Trans Retail Indonesia. This research used a qualitative approach. While collecting data using literary studies, observation and in-depth interview. The result shows the knowledge level of company on worker with disabilities, the selection of employs, development of employs, the compensation and the maintain of employs. Several key factors such as stakesholders, associate support, mentoring and counseling. At the same time, the obstacles are profesional worker, communication, and productivity of disabled employs which lead to an attempt of firing. In spite of that, company has been known to have what it takes to develop organized workplace inclusion in the future."

"Note: DIVERSITY IN ORGANIZATIONS is a comprehensive research-based text that will guide you through both the basics and details of the field. In-depth explorations of topics ranging from why diversity is important to how to become a diversity friendly employer provide practical information. You will also learn how to become a diversity-friendly employer, include workers often devalued, and how both dominant and non-dominant group members can work to effect change"