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"Pemilik brand terutama divisi design, produksi, dan penjualan biasanya menggunakan spesifikasi teknis untuk mewakili produk yang mereka buat. Oleh karena itu, pemilik merek tidak benar-benar mengetahui apa yang pelanggan mereka butuhkan. Era teknologi informasi berdampak pada melimpahnya data yang dapat digunakan untuk memahami perspektif pelanggan. Pemilik brand akan sangat diuntungkan oleh pemahaman yang lebih baik tentang perspektif pelanggan. Untuk mengatasi masalah ini, penulis melakukan penggalian teks dan pemrosesan bahasa alami pada customer review. Penelitian ini dilakukan dengan pendekatan kuantitatif. Penelitian ini dilakukan dengan beberapa tahapan yaitu melakukan scraping data customer review di marketplace, melakukan preprocessing untuk pembersihan data, melakukan ekstraksi atribut bauran pemasaran, melakukan analisa sentimen, membuat visualisasi hasil, dan interpretasi hasil. Tahapan tersebut dapat memandu pemilik brand untuk mendapatkan informasi terkait atribut bauran pemasaran dengan mengekstrak ulasan pelanggan tentang atribut produk berdasarkan konteks dan mendapatkan representasi atribut bauran pemasaran berdasarkan ulasan pelanggan dengan menggunakan analisis sentimen. Hasil dari penelitian ini adalah metode penggalian teks dan pemrosesan bahasa alami pada customer review dapat digunakan untuk memahami perspektif pelanggan terhadap atribut bauran pemasaran. Dalam penelitian ini, proses ekstraksi atribut menghasilkan dua puluh lima engineered attributes dan enam meta-attributes yang relevan dengan atribut bauran pemasaran product, price, promotion, people, dan process. Hasil sentimen analisis menunjukan bahwa merek sepatu impor cenderung mendapatkan sentimen positif pada seluruh atribut bauran pemasaran. Dengan demikian penelitian ini diharapkan menjadi bahan evaluasi bagi pemilik merek sepatu lokal untuk dapat memperbaiki setiap atribut bauran pemasaran untuk dapat bersaing dengan sepatu impor.

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Brand owners, especially the design, production, and sales divisions, usually use technical specifications to represent their products. Therefore, brand owners need to know what their customers need. The era of information technology impacts the abundance of data that can be used to understand the customer's perspective. Brand owners will greatly benefit from a better understanding the customer's perspective. The author performs text mining and natural language processing on customer reviews to overcome this problem. This research was conducted with a quantitative approach. This research was conducted in several stages: scraping customer review data on the marketplace, preprocessing for data cleaning, extracting marketing mix attributes, conducting sentiment analysis, visualizing results, and interpreting results. These stages can guide brand owners to obtain information related to marketing mix attributes by extracting customer reviews about product attributes based on context and obtaining a representation of marketing mix attributes based on customer reviews using sentiment analysis. The result of this study is that the method of extracting text and natural language processing in customer reviews can be used to understand the customer's perspective on marketing mix attributes. In this study, the attributes extraction process produces twenty-five engineered attributes and six meta-attributes relevant to the marketing mix attributes of product, price, promotion, people, and process. The sentiment analysis results show that imported shoe brands tend to get a positive sentiment on all marketing mix attributes. Thus, this research is expected to be an evaluation material for local shoe brand owners to improve every attribute of the marketing mix to compete with imported shoes."

"Penelitian ini bertujuan untuk melihat pengaruh dari bauran pemasaran yaitu Product, Price, Promotion, Place, People, Process, dan Physical Evidence yang diterapkan Perusahaan Citilink Indonesia terhadap keputusan pembelian jasa penerbangan oleh konsumen. Penelitian dilakukan secara Descriptive menggunakan survey melalui kuesioner, kemudian pengujian menggunakan Logistic Regression dengan bantuan software SPSS 17.0. Hasil penelitian menunjukkan secara bersamaan atau simultan ke-tujuh variabel (Product, Price, Promotion, Place, People, Process, dan Physical Evidence) tidak memiliki pengaruh signifikan terhadap keputusan pembelian dengan arti lain ketujuh variabel tersebut memiliki peran masing-masing yang tidak terlepas satu sama lain untuk menentukan keputusan pembelian pengguna jasa maskapai penerbangan.

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This research is aimed to gain deeper understanding of marketing mix effect which consists of Product, Price, Promotion, Place, People, Process and Physical Evidence that influence consumers? purchase decision on buying airplane service in airline company, in this case Citilink Indonesia. This research use descriptive method through survey based on questionaire. The result shows that simultaneously there?s no significancy on each marketing mix variables which influence consumers purchase decision, each variables have its own role that couldn?t be separated to influencing consumers? decision on using Citilink."

"Tesis ini dilatarbelakangi oleh sengitnya persaingan kosmetik di Indonesia, sehingga hal ini membuat para pemilik brand harus pintar dalam membuat strategi pemasaran dalam memasarkan produknya. Tidak hanya melalui iklan, banyak cara produsen untuk memikat hati konsumennya salah satunya dengan event marketing. Pada penerapan event marketing banyak tersembunyi kepentingan pemasar yang dititipkan pada ajang yang diselenggarakan. Tujuan penelitian ini adalah membongkar pencitraan dan menunjukan mekanisme pencitraan berupa usaha simulasi yang dilakukan oleh suatu perusahaan produk kosmetik melalui komunikasi pemasarannya, yang bekerjasama dengan media massa. Penelitian ini menggunakan teori Jean Baudrillard mengenai hiperrealitas. Metode yang digunakan dalam penelitian ini adalah metode kualitatif dengan teknik analisis semiotika Roland Barthes. Hasil dari penelitian ini adalah terjadi pergeseran dari nilai tukar menjadi nilai symbol dan dalam ajang pemilihan putri Indonesia, terdapat hiperrealitas yang dibentuk oleh Mustika Ratu sesuai dengan tahapan simulakra.

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The purpose of this thesis is to discuss the intense competition within the cosmetic industry in indonesia so as to understand the marketing strategies required to position their products outside of main stream comerical advertising. There are many products (producents) that use event marketing as a way to engage the consumer. In the implementation of the event marketing, there are many reasons hidden in every aspect of an event. This paper will reveal the branding and to show the various mechanisms and touch points used by cosmetic companys through their marketing strategies that are sinergised along with their use of the mass market. This research will use the jean baudrillard theory of hyperreality which together with the semiotic analytical technic of roland barthes, indicates that there is a shift from the exchange value to the symbol value. In the putri indonesia beauty peagent, there is a hyperreality that is shaped by mustika ratu that fits with the similarcr step process."

"ABSTRAKIslam kini telah menjadi salah satu agama yang besar di dunia. Tidak hanya dilihatdari sisi jumlah populasinya, Islam juga telah melahirkan terobosan dalam industribarang dan jasa dengan karakterisasi industri seperti ?halal‟, ?Islami‟, dan ?sesuaidengan syariah‟. Terdapat beberapa industri yang saat menjadi fokuspengembangan pemasaran yang berunsurkan Islami, yaitu industri makanan,keuangan, dan perawatan diri (personal care). Untuk menciptakan persepsi sepertiitu di mata konsumen, maka pemasar perlu melakukan suatu proses komunikasipemasaran yang berbeda dengan produk konvensional, salah satunya adalahdengan menempatkan simbol-simbol religi Islami. Penggunaan simbol-simbol inidigunakan sebagai stimulus kepada konsumen untuk dapat mengintepretasikannyadengan mengasosiasikannya dengan Islam. Dalam hal kosmetik halal danshampoo hijab, pemasar ingin menyampaikan tentang manfaat dan nilai dariproduk dan jasa yang khusus ditujukan kepada wanita berhijab melalui simbolsimbolgambar wanita berhijab. Karya akhir ini bertujuan untuk melihat apakahdengan ditempatkan simbol-simbol religi Islami tersebut akan berdampak positifpada sikap dan keinginan membeli konsumen muslimah.

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ABSTRACTIslam has now become one of the major religions in the world. Not only in termsof its population, Islam also has spawned a breakthrough in industrial goods andservices with industry characterization as 'halal', 'Islamic', and 'in accordance withsharia'. There are some industries that are currently the focus of the developmentof Islamic Branding and Marketing, namely food industry, finance, and personalcare. To create such a perception in the eyes of consumers, so marketers need todo a different marketing communication process with conventional products, oneof which is to put Islamic symbol. This symbol is used as a stimulus to consumersto be able to associate it with Islam. In the case of halal cosmetics and hijabshampoos, marketers want to convey about the benefits and value of products andservices that are specifically targeted to women with hijab through symbol pictureof women with hijab. This thesis aims to see whether the placed Islamic symbolswill have a positive impact on attitudes and purchase intention female moslem"

"Penulisan makalah ini membahas strategi Consumer-Generated Marketing (CGM) yang diterapkan brand Love Beauty and Planet Indonesia (LBP) Indonesia pada kampanye #smallactsoflove, serta ulasan dari konsumen di media sosial Instagram serta di situs resmi ulasan dan rating Home Tester Club Indonesia (HTCID) dan Female Daily Network (FDN). Tujuan penulisan ini adalah menganalisa strategi CGM dalam membangun brand image produk LBP di Indonesia, dengan implikasi praktis sebagai bahan acuan bagi produk kosmetik lain untuk dapat menjalankan bisnisnya di Indonesia. Metode yang digunakan adalah serangkaian studi literatur yang menganalisis berbagai studi terkait dan materi komunikasi brand LBP. Temuan penulisan ini adalah terdapat peningkatan brand image produk LBP dari hasil penerapan strategi CGM dilihat dari beberapa capaian yang diraih LBP dalam industri kosmetik di Indonesia.

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This writing discusses the Consumer-Generated Marketing (CGM) strategy applied by the Love Beauty and Planet Indonesia (LBP) Indonesia in the #smallactsoflove campaign, as well as reviews from consumers on Instagram and on the official website reviews and ratings of Home Tester Club Indonesia (HTCID) and Female Daily Network (FDN). The purpose of this paper is to analyze CGM's strategy in building the brand image of LBP products in Indonesia, with practical implications as a reference material for other cosmetic products to be able to run their business in Indonesia. The method used is a series of literature studies that analyze various related studies and LBP brand communication materials. The finding shows that there is an increase in the brand image of LBP products from the results of implementing the CGM strategy, seen from several achievements made by LBP in the cosmetics industry in Indonesia."

"Dengan menurunnya minat konsumen terhadap penulusuran web Maicih, peneliti ingin mengetahui bagaimana strategi pemasaran PT Maicih Inti Sinergi yaitu experiential marketing dan electronic word of mouth dapat mempengaruhi brand awareness dan purchase intention konsumen. Dengan mengetahui hal ini, diharapkan produsen dapat mempertahankan atau meningkatkan strateginya. Teknik analisis data yang digunakan adalah Structural Equation Modeling (SEM). Hasil penelitian menunjukan experiential marketing memiliki pengaruh positif terhadap brand awareness maupun purchase intention. Sementara electronic word of mouth tidak memiliki pengaruh yang signifikan terhadap brand awareness, namun memiliki pengaruh positif terhadap purchase intention. Selain itu, brand awareness tidak memiliki pengaruh positif terhadap purchase intention.

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Because of consumer interest toward Maicih?s web tracking, PT Maicih Inti Sinergi needs to discover how its marketing strategies such as experiential marketing and electronic word of mouth can affect brand awareness and purchase intention of consumer. The manufacturer is expected to maintain or improve its strategy. This research used Structural Equation Modeling (SEM) as data analysis technique.

The result showed that experiential marketing has a positive impact on brand awareness and purchase intention. Furthemore, electronic word of mouth does not have a significant impact on brand awareness but has positive impact on purchase intention. Additionally, brand awareness does not have a positive impact on purchase intention."

"Understanding the wants and needs of consumers is important in marketing a product or service. Therefore, the main objective of this thesis is to find out what consumers want from a discotheque. To achieve the objective, a marketing research is carried out. Information about the discotheque and marketing research is obtained from literatures and observations. While data about the discotheque consumers is obtained by using questionaires. From the research, the following information is obtained. First of all, the research identified various habits of consumers in visiting a discotheque. In analyzing the discotheque consumers, it is better to treat them as a whole rather than as segments based on their occupation. With this thought in mind, the research identified that the various aspects of a discotheque are all found important. But their degree of importance vary, and can be classified into aspects that are very important, important,' and only somewhat important. Also, information concerning the views of the consumers about each aspect of the discotheque is obtained. Wi th the information obtained from the research, discotheque companies are recommended to redetermine their marketing mix. They should first emphasize on the aspects that are considered very important, then on the aspects that are considered important, and finally on the aspects that are only considered somewhat important. take into In dealing with these aspects, they should consideration, the views of the consumers about that certain aspect. By doing so, the discotheque company can corne up with a marketing mix that will satisfy the consumers. With this new marketing mix, hopefully the number of consumers visiting their discotheque will rise, and will enhance the companies' revenues and profits."