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"ABSTRAKIndonesia memiliki pasar yang potensial bagi industri halal mengingat populasi Muslim di Indonesia adalah yang terbesar di dunia. Untuk menarik perhatian konsumen Muslim, beberapa perusahaan kosmetik menerapkan halal branding sebagai salah satu strategi pemasaran untuk memperoleh market share pasar industri kosmetik Indonesia. Namun, dari sudut pandang konsumen, halal bukan merupakan hal utama yang menjadi pertimbangan ketika membeli produk kosmetik. Hal tersebut bertentangan dengan fakta bahwa agama merupakan sesuatu yang penting bagi masyarakat Indonesia dan hal tersebut mempengaruhi perilaku konsumsi mereka. Penelitian ini berusaha untuk mempelajari peran orientasi keagamaan dalam memperkuat pengaruh kredibilitas merek terhadap loyalitas pelanggan kosmetik dengan halal branding. Kuesioner disebarkan secara online ke wilayah-wilayah di Indonesia dan diperoleh 515 responden. Structural equation modelling diterapkan untuk mengevaluasi hubungan antar variabel. Penelitian ini menemukan kepercayaan dan kualitas yang dirasakan secara signifikan memiliki pengaruh positif terhadap kredibilitas merek serta kredibilitas merek terhadap loyalitas pelanggan. Selain itu terdapat peran mediasi kredibilitas merek pada pengaruh kepercayaan dan kualitas yang dirasakan terhadap loyalitas pelanggan. Penelitian ini juga menemukan adanya peran moderasi orientasi keagamaan pada pengaruh kepercayaan dan kualitas yang dirasakan terhadap kredibilitas merek.

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ABSTRACTIndonesia has a potential market for the halal industry since Indonesia has the largest Muslim population in the world. To attract Muslim consumer, some cosmetic companies apply halal branding as one of their marketing strategies because it could help them to gain Indonesian cosmetics industry market share. However, from the consumers point of view, halal is not their primary consideration when they buy a cosmetic product. It is contrary to the fact that religion has been considered as an important aspect for Indonesian that also influences consumer behavior. This research is trying to study the role of religious orientation in strengthening the effect of brand credibility on customer loyalty to cosmetics with halal branding. Questionnaires were distributed online to regions in Indonesia, and 515 respondents were collected. Structural equation modelling (SEM) was applied to evaluate the hypothesized relationships between variables. The study found that there is a significant and positive effect of trustworthiness and perceived quality on brand credibility, as well as brand credibility on customer loyalty. Additionally, there is a mediating effect of brand credibility in the relationships between trustworthiness and perceived quality with customer loyalty. This research also found a moderating effect of religious orientation on the relationships between trustworthiness and perceived quality with brand credibility. "

"Fokus dari laporan ini adalah untuk membahas faktor faktor yang mempengaruhi intensi pembelian kembali produk kosmetik Halal dengan menganalisis faktor faktor seperti kegunaan yang dirasakan dari label Halal pada kosmetik nilai yang dirasakan kepuasan serta keagamaan. Penelitian ini menggunakan kuantitatif deskriptif analisis Hasil dari penelitian ini menyatakan bahwa kegunaan label Halal pada kosmetik memiliki pengaruh positif terhadap intensi pembelian kembali produk kosmetik Halal. Selain itu kepuasan juga terbukti memediasi sepenuhnya terhadap hubungan positif antara nilai yang dirasakan dengan intensi pembelian kembali. Namun penelitian ini menemukan bahwa tingkat keagamaan tidak memiliki pengaruh terhadap intensi pembelian kembali produk kosmetik Halal.

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The focus of this study is to examine the factors that influence repurchase intention of Halal cosmetics by analyzing several factors namely perceived usefulness of Halal label pereived value satisfaction and religiosity. This research is using quantitative descriptive analysis. This research finds that perceived usefulness of Halal label on cosmetics has positive influence on repurchase intention moreover satisfaction also proves to fully mediate the positive relationship between perceived value and repurchase intention. However this study finds that religiosity does not have any influences on repurchase intention."

"Penelitian ini bertujuan untuk membahas terkait pengaruh social media marketing dan emotional branding pada Instagram @madformakeup.co terhadap loyalitas merek melalui mediasi keterlibatan pelanggan. Penelitian ini merupakan penelitian dengan paradigma positivistik dengan pendekatan kuantitatif. Responden pada penelitian ini adalah pengikut akun Instagram @madformakeup.co sebanyak 207 sampel. Teknik analisis data dilakukan dengan analisis data deskriptif dan analisis jalur untuk membuktikan hipotesis-hipotesis dalam penelitian ini. Hasil penelitian menunjukkan bahwa variabel social media marketing memiliki pengaruh signifikan terhadap variabel loyalitas merek secara langsung dalam konteks Instagram @madformakeup.co. Variabel social media marketing juga memiliki pengaruh signifikan terhadap variabel loyalitas merek melalui mediasi keterlibatan pelanggan. Variabel emotional branding tidak memiliki pengaruh signifikan terhadap variabel loyalitas merek secara langsung, namun variabel ini berpengaruh secara signifikan terhadap variabel loyalitas merek melalui mediasi keterlibatan pelanggan. Maka, variabel keterlibatan pelanggan mampu memberikan mediasi bagi variabel social media marketing dan emotional branding dalam mempengaruhi loyalitas merek secara signifikan pada Instagram @madformakeup.co. Penelitian ini diharapkan dapat membantu para manajer pemasaran khususnya di bidang industri kosmetik untuk mengoptimalkan strategi komunikasi pemasaran di media sosial dengan menggunakan pendekatan yang bersifat emosional terhadap pelanggannya untuk mendorong peningkatan loyalitas merek.

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This research aims to discuss the effect of social media marketing and emotional branding on @madformakeup.co Instagram toward brand loyalty through the mediating role of customer engagement. This research has positivistic paradigm and quantitative approach. Respondents in this study are 207 followers of @madformakeup.co on Instagram. Data collected were analyzed by using descriptive statistical analysis and path analysis to prove the hypothesis in this study. The result showed that social media marketing significantly influences brand loyalty directly without going through customer engagement on @madformakeup.co Instagram. Social media marketing also has significant influence on brand loyalty through the mediating role of customer engagement. Emotional branding does not have significant influence on brand loyalty directly, but emotional branding has significant influence on brand loyalty through the mediating role of customer engagement. Therefore, customer engagement is capable of mediating both social media marketing and emotional branding to influence brand loyalty significantly on @madformakeup.co Instagram. This research is expected to help brand managers especially in the field of cosmetic industry to optimize social media marketing using emotional approach like emotional branding to their customers to build and increase brand loyalty."

"Jumlah Muslim di Dunia adalah yang terbesar kedua setelah Kristen, dan di Indonesia, Islam adalah agama mayoritas penduduknya. Dalam memilih produk untuk dikonsumsi, umat Islam memiliki pertimbangan khusus dan menyesuaikannya dengan ketentuan agama mereka, atau apa yang disebut halal. Meski begitu, belum banyak penelitian ilmiah yang mengeksplorasi peran merek halal yang sangat identik dengan umat Islam. Penelitian ini mencoba menguji ulang sebelumnya yang dilakukan oleh Ali et al. (2017) untuk mencari jawaban atas hubungan merek halal dengan niat pembelian kembali dari konsumen di Indonesia. Di sisi lain, penelitian ini juga berupaya melihat pengaruh Citra Negara yang merupakan produsen produk yang dikonsumsi. Penelitian ini diuji pada 252 responden yang merupakan konsumen dari beberapa Restoran Ramen di Jakarta, Indonesia dari bulan Maret hingga Mei 2020. Kemudian, semua data yang diperoleh diproses menggunakan aplikasi LISREL 8.51. Temuan pada hasil penelitian mengungkapkan bahwa secara umum konstruksi merek halal memiliki pengaruh positif dan signifikan terhadap niat pembelian kembali. Selain itu, citra negara dari Jepang ternyata memiliki pengaruh positif dan signifikan terhadap citra dari merek halal. Akan tetapi, hal tersebut tidak secara signifikan berpengaruh terhadap variabel niat pembelian ulang.

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The number of Muslims in the World is the second largest after Christianity, and in Indonesia, Islam is the majority religion of its population. In choosing a product to consume, Muslims have special considerations and adapt it to the provisions of their religion, or what is called of halal. Even so, not many scientific studies that have explored the role of the halal brand which is very identical with Muslims. This study tried to do the same thing with previous research conducted by Ali et al. (2017) to seek answers to the halal brand relationship with repurchase intentions from consumers in Indonesia. On the other hand, this research also seeks to see the influence of the Country Image which is the producer of the consumed product. This study was tested on 252 respondents who were consumers of several Ramen Restaurants in Jakarta, Indonesia from March to May 2020. Then, all data obtained were processed using LISREL 8.51. The findings of this study reveal that in general halal brand construction has a positive and significant effect on repurchase intention. In addition, the country's image from Japan turned out to have a positive and significant influence on halal brand image but not significantly to repurchase intention."

"[Penelitian ini menelaah fenomena personal branding pada media sosial yang saat ini marak terjadi. Beberapa orang dari kalangan bukan selebritas mampu membangun brand yang kuat pada dirinya sehingga seseorang tersebut menjadi selebritas media sosial. Pada konsep personal branding sendiri apa yang dilakukan pada diri seseorang ditujukan untuk membangun kredibilitas yang baik, sehingga menjadi daya tarik bagi orang lain. Dengan tingginya kredibilitas seseorang, akan berdampak pada kemampuannya menjadi komunikator yang baikpada sebuah iklan, sehingga akan mempengaruhi brand awareness produk yang diiklankan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis regresi, yang menggunakan sosok Andra Alodita sebagai kasus penelitian dan followers Andra Alodita sebagai responden penelitian. Penelitian ini menggunakan 100 orang responden dengan metode pemilihan purposive sampel. Hasil penelitian ini menemukan bahwa terdapat pengaruh yang signifikan dan positif antara personal branding Andra Alodita dengan pembentukan kredibilitas Andra Alodita sebagai seorang endorser. Selain itu juga ditemukan bahwa kredibilitas Andra Alodita sebagai endorser mampu membangun Brand Awareness pada produk Cotton Ink di benak followers akun instagram Andra Alodita.;This research aims to analyze personal branding phenomenon through socialmedia. Many people we have barely known before are able to build their strong personal branding through social media so that they could become famous person. Quite few names appear as social media celebrity with tremendous followers (phrase for people who follow someone’s account). Their success brought them benefit, as advertiser. However, personal branding concept itself is to build good credibility, so they can attract public attention. Better credibility creates better product awareness to the brand product they promote. Based on that background, this research is focused to find link between personalbranding someone has been built to their credibility as an endorser, so it would create brand product awareness. This research using quantitative approachregression analysis method, choosing Andra Alodita as research subject and her followers as respondents. Survey had been spread to 100 respondents using purposive sample method.This research shown significant and positive link between Andra Alodita’s personal branding and her credibility as a product endorser. Thus, her credibility positively create product awareness (Cotton Ink brand in this research) in her followers’ mind., This research aims to analyze personal branding phenomenon through socialmedia. Many people we have barely known before are able to build their strongpersonal branding through social media so that they could become famousperson. Quite few names appear as social media celebrity with tremendousfollowers (phrase for people who follow someone’s account). Their successbrought them benefit, as advertiser. However, personal branding concept itself isto build good credibility, so they can attract public attention. Better credibilitycreates better product awareness to the brand product they promote.Based on that background, this research is focused to find link between personalbranding someone has been built to their credibility as an endorser, so it wouldcreate brand product awareness. This research using quantitative approachregressionanalysis method, choosing Andra Alodita as research subject and herfollowers as respondents. Survey had been spread to 100 respondents usingpurposive sample method.This research shown significant and positive link between Andra Alodita’spersonal branding and her credibility as a product endorser. Thus, her credibilitypositively create product awareness (Cotton Ink brand in this research) in herfollowers’ mind]"

"Penelitian ini bertujuan untuk menganalisis pengaruh halal brand personality terhadap repurchase intention dan menganalisis dimensi halal brand personality yang paling mempengaruhi repurchase intention merek kosmetik Wardah di wilayah Jakarta. Jenis penelitian ini ialah penelitian kuantitatif dengan teknik pengumpulan data survei dan studi kepustakaan. Survei dilakukan terhadap 100 responden wanita yang pernah membeli kosmetik Wardah sebanyak satu kali, mengetahui produk halal, mengetahui kosmetik merek Wardah merupakan produk halal dan berdomisili di Jakarta. Hasil penelitian menemukan terdapat pengaruh halal brand personality terhadap repurchase intention sebanyak 59, dengan dimensi sophistication pada halal brand personality menjadi dimensi yang paling mempengaruhi repurchase intention.

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This research aims to analyze the effect of halal brand personality on repurchase intention and analyze the halal dimension of brand personality that most influence repurchase intention of Wardah cosmetic brand in Jakarta. This type of research was quantitative research with survey for data collection techniques and literature study. The survey was conducted on 100 female respondents who bought Wardah cosmetics once, knew halal product, knew Wardah brand cosmetics as halal product and domiciled in Jakarta. The result of the research found that there is influence of halal brand personality to repurchase intention as much as 59, with dimension of sophistication on halal brand personality found as the dimension that most influence repurchase intention."

"Banyak merek kosmetik saat ini mulai menaruh perhatian pada ekuitas halal dalam merek mereka karena potensi pasar Muslim yang besar. Oleh karena itu, penelitian ini membahas merek halal. Penelitian ini bertujuan untuk mengeksplorasi hubungan yang kurang di eksplorasi antara faktor-faktor pendahulu seperti ekuitas merek halal, citra merek halal, kepercayaan merek halal, dan kepuasan merek halal pelanggan terhadap merek kosmetik halal Wardah pada Muslimah di Indonesia, dalam konteks pemasaran syariah yang sedang berkembang. Sampel penelitian terdiri dari Muslimah yang merupakan warga negara Indonesia dan berusia antara 18 hingga di atas 60 tahun, serta telah menggunakan produk kosmetik Wardah dalam enam bulan terakhir. Pengumpulan data dilakukan melalui kuesioner dalam jaringan yang diisi secara mandiri oleh responden, dengan jumlah responden yang memenuhi syarat sebanyak 112 orang. Analisis data dilakukan menggunakan perangkat lunak IBM SPSS Statistics untuk pre-test dan metode PLS-SEM menggunakan perangkat lunak SmartPLS untuk main-test. Hasil penelitian menunjukkan adanya hubungan positif dan signifikan antara tiga faktor pendahulu ekuitas merek halal, yakni citra merek halal, kepuasan merek halal, dan ekuitas merek halal dalam konteks penggunaan produk kosmetik halal dengan merek Wardah. Namun, tidak ditemukan bukti yang mendukung adanya hubungan antara kepercayaan merek halal dan ekuitas merek halal.

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Many cosmetic brands are currently showing an interest in incorporating halal equity into their brands, driven by the immense potential of the Muslim market. Therefore, this study focuses on halal brands and aims to explore the relatively unexplored connections between antecedent factors such as halal brand equity, halal brand image, halal brand trust, and customer halal brand satisfaction in relation to the Wardah halal cosmetics brand among Muslimah in Indonesia, within the context of emerging Islamic marketing. The research sample comprised Muslim women who are Indonesian citizens, aged between 18 to above 60 years old, and who have used Wardah cosmetic products in the last six months. Data was collected through an online questionnaire, independently completed by 112 eligible respondents. The data analysis was carried out using IBM SPSS Statistics software for the pre-test, and the PLS-SEM method using SmartPLS software for the main-test. The results indicated a positive and significant relationship between the three precursors of halal brand equity, namely halal brand image, halal brand satisfaction, and halal brand equity in the context of using halal cosmetic products with the Wardah brand. However, there was no evidence found to support the relationship between halal brand trust and halal brand equity."

"Pasar produk perawatan tubuh pria sudah semakin meningkat pesat dan produk-produknya dihadirkan dalam berbagai bentuk yang berbeda, namun masih kurang inovatif karena masih banyak permintaan atau kebutuhan pria yang tidak terjawab dengan produk yang ada di pasar sekarang, terutama permintaan akan produk perawatan tubuh pria halal. Merek Kahf hadir sebagai produk perawatan pria halal yang dapat memberikan pengalaman yang positif bagi konsumennya. Penelitian ini bertujuan untuk menganalisis pengaruh halal brand personality dan brand experience terhadap brand prestige, brand trust, customer satisfaction dan brand loyalty pada brand halal. Metode pengambilan sampel yang digunakan adalah non-probability judgemental sampling. Survei dilakukan pada masyarakat Indonesia yang pernah membeli dan menggunakan produk perawatan Kahf. Pengolahan data dilakukan dengan menggunakan teknik analisis Structural Equation Model (SEM). Hasil penelitian ini menunjukkan bahwa terdapat pengaruh yang positif dari halal brand personality dan brand experience terhadap brand prestige Kahf, yang lanjutnya berpengaruh positif pada brand trust dan customer satisfaction serta attitudinal loyalty.

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The market for men's body care products has increased rapidly and the products are presented in many different forms. However, this market is still not innovative enough as there are still many unanswered demands with existing products in the market today, especially the demand for halal male personal care products. Kahf brand is here as a halal male care product to provide a positive experience for its consumers. This study aims to analyze the effect of halal brand personality and brand experience on brand prestige, brand trust, customer satisfaction and brand loyalty to halal brand. The sampling method used was non-probability judgmental sampling. The survey was conducted on Indonesians who have bought and used personal care Kahf. Data processing was performed using the Structural Equation Model (SEM) analysis technique. The results of this study indicate that there is a positive effect of halal brand personality and brand experience on Kahf's brand brand prestige, which in turn has a positive effect on brand trust and customer satisfaction and attitudinal loyalty."

"Penelitian ini membahas tentang pengaruh consumer-based brand equity terhadap brand loyalty dengan dimediasi oleh customer satisfaction dalam industri restoran terutama cake shop. Pengolahan data dalam penelitian ini menggunakan Structural Equation Modeling (SEM) dengan program LISREL 8.70.Hasil penelitian ini menunjukkan bahwa tiga dari lima consumer-based brand equity berpengaruh positif dan signifikan terhadap customer satisfaction, dan customer satisfaction berpengaruh positif dan signifikan terhadap brand loyalty.

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This research aims to analyze the effects of store consumer-based brand equity to brand loyalty, mediated by customer satisfaction in the context of restaurant especially cake shop. Data were analyzed using Structural Equation Modeling (SEM) with LISREL 8.70 software.

The result of this research suggest that three out of five consumer-based brand equity indicate positive and significant effect toward customer satisfaction, and customer satisfaction indicate positive and significant effect toward brand loyalty."

"ABSTRAKTesis ini menganalisis mengenai bagaimana trustworthiness dan perceived quality dari pendengar atau jamaah Aa Gym, setelah kebangkitan Aa Gym dari kasus yang dihadapinya pada tahun 2006, terhadap personal brand credibility dari Aa Gym. Begitu juga dengan pengaruh dari personal brand credibility Aa Gym terhadap customer loyalty dari para pendengar jamaahnya, serta peran dari religious orientation. Model dalam penelitian ini direplikasi dari jurnal ?Brand Credibility, Customer Loyalty, and The Role of Religious Orientation? yang diterbitkan Emerald Group Publishing tahun 2012. Terdapat 9 hipotesis yang diuji. Berdasarkan 200 responden dengan populasi usia minimal 18 tahun, peneliti menemukan bahwa trustworthiness berpengaruh positif terhadap personal brand credibility dan customer loyalty, begitu juga dengan personal brand credibility terhadap customer loyalty. Di sisi lain perceived quality tidak memiliki pengaruh positif baik terhadap personal brand credibility maupun customer loyalty. Religious orientation juga berperan terhadap hubungan trustworthiness-personal brand credibility dan personal brand credibility-customer loyalty, namun tidak memiliki peran positif terhadap hubungan perceived quality-personal brand credibility.

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ABSTRACT

This thesis studied on how trustworthiness and perceived quality the audience of Aa Gym, after his resurrection from his downturn in 2006,to the personal brand credibility of Aa Gym. As well as the influence of Aa Gym?s personal brand credibility to the customer loyalty from his audience, then the role of religious orientation. Models in this study is replicated from the journal ?Personal brand credibility, Customer Loyalty, and The Role of Religious Orientation" which published by Emerald Group Publishing in 2012. There are 9 hypotheses were tested. Based on 200 respondents with a population of at least 18 years of age, the researchers found that the trustworthiness of a positive effect on personal brand credibility and customer loyalty, as well as the personal brand credibility on customer loyalty. On the other hand perceived quality does not have a positive impact either to personal brand credibility or customer loyalty. Religious orientation also has positive impacts to the relationship of trustworthiness-personal brand credibility and personal brand credibility-customer loyalty . But it doesn?t have a positive impact to the relationship of perceived quality-personal brand credibility."