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"Volume 22 of Advances in Industrial and Labor Relations focuses on new approaches to managing resolving workplace disputes and alternative dispute resolution (ADR) from both theoretical and empirical perspectives and includes contributions from leading international scholars, including J. Ryan Lamare, William K Roche and Paul L. Latreille."

"Conflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can't effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in: Giving and receiving criticism Handling disputes at different levels of an organization Resolving disagreements within a team Managing different personality types Completely updated with a new chapter on keeping cool in a conflict and exercises to determine whether disagreements are constructive, this timeless guide will enable managers to lead their teams without starting an argument."

"We all know conflict is unavoidable, especially in the workplace. Whether it's a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it's a manager's role to navigate relationships, and build compromises and collaborations. "Conflict 101" gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: build trust; harness negative emotions; encourage apologies and forgiveness; use a solution-seeking approach; and, say what needs to be said. Incorporating anecdotes taken from the author's twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively."

"Conflict within an organization can quickly destroy the productivity of both individuals and work teams. This Infoline will show you how to apply sound principles of conflict resolution to most situations. The issue details two schools of thought on conflict management the settlement-driven approach and the relationship focused approach and allows you to follow a step-by-step approach to implement the best method that will resolve your workplace disagreements."

"In order to use the perspective of emotions to explain conflict escalation and crises, a comparison to conceptions such as the pursuit of power or financial interests is warranted. These theoretical considerations are investigated within cases of civil wars and shown to be effective in explaining the origins but also the breakdown of conflicts."

"Perkebunan sawit merupakan sektor dengan jumlah konflik agraria tertinggi di Indonesia. Konflik yang terjadi pada sektor perkebunan sawit kerap memunculkan aktivitas yang didalamnya melibatkan penggunaan kekerasan. Tugas Karya Akhir ini bertujuan untuk menganalisis konflik kebun sawit di Desa Bangkal dan mengidentifikasi kekerasan yang muncul sebagai bagian dari proses eskalasi konflik. Dalam tulisan ini, data terkait kasus konflik kebun sawit PT. HMBP 1 dan Masyarakat Desa Bangkal dikumpulkan melalui kajian kepustakaan dan dianalisis dengan menggunakan Teori Segitiga Konflik. Hasil analisis menemukan bahwa kedua aktor yang berkonflik mengembangkan sikap negatif terhadap satu sama lain akibat adanya pertentangan terkait pengelolaan tanah yang diwujudkan dalam berbagai bentuk perilaku, baik koersif maupun non koersif. Konflik ini bereskalasi melalui lima tahapan, yaitu mobilisasi, perluasan, polarisasi, disosiasi, dan jebakan. Dari lima tahap tersebut, empat diantaranya melibatkan dua jenis kekerasan, yakni kekerasan struktural dan kekerasan langsung, seperti ancaman kekerasan, penembakan gas air mata, dan penembakan menggunakan senjata api.

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Oil palm plantations are the sector with the highest number of agrarian conflicts in Indonesia. Conflicts in the oil palm sector often involve activities that include the use of violence. This Final Project aims to analyze the oil palm plantation conflict in Bangkal Village and identify the violence that emerged as part of the conflict escalation process. In this paper, data related to the palm oil plantation conflict between PT. HMBP 1 and The Bangkal Village Community were collected through literature review and analyzed using the Conflict Triangle Theory. The analysis found that both conflicting parties developed negative attitudes towards each other due to disagreements over land management, manifested in various forms of behavior, both coercive and non-coercive. This conflict escalated through five stages, namely mobilization, enlargement, polarization, dissociation and entrapment. Among this five stages, four of them involve two types of violence, structural violence and direct violence, such as threats of violence, tear gas and firearms shootings."