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"Brand trust merupakan hal yang krusial pada bisnis online. Lebih spesifik, brand trust dibutuhkan untuk dimiliki oleh penyedia jasa yang berperan sebagai perantara seperti crowdfunding platform. Penelitian ini bertujuan untuk menganalisis pengaruh brand image terhadap brand trust pada penyedia jasa crowdfunding platform. Penelitian ini menggunakan pendekatan kuantitatif dengan menyebarkan kuesioner online. Teknik penarikan sampel pada penelitian ini menggunakan non probability sampling. Hasil penelitian ini menunjukan bahwa brand image memiliki pengaruh yang kuat terhadap brand trust pada penyedia jasa crowdfunding platform Kitabisa.com.

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Brand trust is a crucial issue on online business. Specifically, brand trust is also needed to be gained by service provider who act intermediary role like crowdfunding platform. This study examines the effect of brand image towards brand trust on crowdfunding platform service provider Kitabisa.com. This research used a quantitative approach, in which data was collected by doing survey with online questionnaire. Simple regressions were used to analyze the data. The result showed that brand image has a significant and strong affect towards brand trust on crowdfunding platform Kitabisa.com. "

"Untuk bersaing dengan para kompetitor sebuah bisnis harus dapat membuat ikatan dengan para pelanggannya, ikatan antara merek dengan pelanggannya ini dinamakan brand attachment. Brand attachment dapat terbentuk melalui beberapa faktor seperti brand experience dan brand trust. Penelitian ini mempunyai tujuan untuk menjelaskan bagaimana brand attachment terhubung dengan brand experience. Selain itu juga untuk mengetahui bagaimana peran mediasi brand trust, penghasilan dan umur. Penelitian ini dilakukan terhadap masyarakat DKI Jakarta yang merupakan pelanggan Restoran Sederhana. Dengan menganalisis 113 responden melalui kuesioner online. Data dianalisis menggunakan regresi linier sederhana dan regresi linier berganda. Hasil penelitian menunjukkan adanya pengaruh positif antara brand experience dengan brand attachment pada pelanggan Restoran Sederhana di DKI Jakarta, dan tidak ada efek mediasi dari penghasilan terhadap hubungan brand trust dengan brand attachment, dan tidak ada juga efek mediasi umur terhadap hubungan brand experience dengan brand attachment pada pelanggan Restoran Sederhana di DKI Jakarta. Brand trust terbukti memediasi hubungan brand experience dengan brand attachment, dan penghasilan yang lebih rendah terbukti memediasi hubungan brand experience terhadap brand trust pada pelanggan Restoran Sederhana di DKI Jakarta.

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To compete with its competitors, a business must be able to make bonds with its customers, this bond between brands and customers is called brand attachment. Brand attachment can be formed through several factors such as brand experience and brand trust. This study aims to explain how brand attachment relates to brand experience. In addition, to find out how the mediating role of brand trust, income, and age. This research was conducted on the people of DKI Jakarta who are customers of Restoran Sederhana. By analyzing 113 respondents through an online questionnaire. Data were analyzed using simple linear regression and multiple linear regression thrpugh SPSS 25. The results showed that there was a positive influence between brand experience and brand attachment on Restoran Sederhana customers in DKI Jakarta, and there was no mediating effect of income on the relationship between brand trust and brand attachment, and there was also no mediating effect of age on the relationship between brand experience and brand attachment. Simple Restaurant customers in DKI Jakarta. Brand trust has been proven to mediate the relationship between brand experience and brand attachment, and lower income has been proven to mediate the relationship between brand experience and brand trust for Restoran Sederhana customers in DKI Jakarta."

"ABSTRAKTesis ini membahas bagaimana citra celebrity endorser yaitu Ariel ?Noah? mempengaruhi brand image yang terdiri dari favorability, strength, dan uniqueness of brand association produk XL bebas terhadap purchase decision konsumen. Brand image dari produk XL akan terbentuk di dalam persepsi konsumen berdasarkan citra dari Ariel ?Noah? yang diketahui memiliki kasus video seksual. Setelah menuntaskan masa hukumannya , Ariel kembali berkarya dan digunakan PT. XL Axiata Tbk. sebagai endorser dengan menyesuaikan tema produk sesuai kebebasan Ariel yaitu XL Bebas. Berdasarkan hasil penelitian, diketahui bahwa terdapat pengaruh antara credibility dan attractiveness celebrity endorser terhadap brand image. 2 faktor brand image yaitu favorability dan strength of brand association berpengaruh terhadap purchase decision. Namun salah satu bagian brand image yaitu uniqueness of brand association diketahui tidak berpengaruh terhadap purchase decision konsumen.

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ABSTRACT

This tesis discusses how the affect of celebrity endorser image Ariel ?Noah? affect brand image consisting favorability, strength, and uniqueness of brand association on consumer purchase decision for XL Bebas product. Brand Image of XL will be formed based on the consumer's perception of the image of Ariel "Noah" whose known having sex video case. After completing his sentence, Ariel back to work and hired by PT. XL Axiata Tbk. as a product endorser of XL Bebas to make same theme according to Ariel freedom. Based on this research, it is known that the result are significant between celebrity endorser credibility and attractiveness of the brand image. 2 factors of brand image, namely favorability and strength of brand association have influenced on purchase decision. But one part of the brand image called the uniqueness of brand association didn?t have any affect on consumers purchase decision."

"Skripsi ini bertujuan untuk melihat apakah ada pengaruh dari brand evaluation, satisfaction dan trust terhadap brand loyalty serta brand relationship sebagai variabel mediasi pada penjualan smartphone di Jabodetabek. Menggunakan data survei terhadap 150 responden yang tersebar di Jabodetabek. Peneliti menemukan bahwa brand relationship yang menjadi variabel mediasi memiliki pengaruh yang signifikan terhadap brand loyalty sebagai variabel dependen. Selain itu dari penelitian ini juga didapat hasil bahwa brand evaluation dan brand satisfaction berpengaruh terhadap brand relationship. Dari penelitian ini didapati kesimpulan bahwa brand evaluation dan satisfaction berpengaruh terhadap brand relationship, kemudian didapati juga hasil bahwa brand relationship berpengaruh terhadap brand loyalty.

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This thesis aims to see whether there is an effect of brand evaluation, satisfaction and trust on brand loyalty and brand relationship as a mediating variable in smartphone sales in Jabodetabek. Using survey data of 150 respondents spread across Jabodetabek. Researchers found that brand relationship as a mediating variable has a significant effect on brand loyalty as the dependent variable. Apart from that, this research also shows that brand evaluation and brand satisfaction have an effect on brand relationships. From this study it was found that brand evaluation and satisfaction have an effect on brand relationship, then it was also found that brand relationship has an effect on brand loyalty."

"Skripsi ini membahas mengenai gaya kepemimpinan yang diterapkan oleh Kepala Kantor Perpustakaan dan Arsip Kota Administrasi Jakarta Selatan. Penelitian ini dilakukan pada bulan September - November tahun 2012. Adapun tujuan diadakannya penelitian ini untuk mengetahui gaya kepemimpinan yang diterapkan oleh kepala kantor dan selanjutnya melihat bagaimana pencapaian visi dan misi yang terdapat di Kantor Perpustakaan dan Arsip Kota Administrasi Jakarta Selatan. Adapun pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif dengan metode survei. Pengumpulan data yang dilakukan melalui kuesioner dan didukung dengan wawancara serta observasi langsung di lapangan. Adapun hasil penelitian menunjukkan bahwa gaya kepemimpinan yang diterapkan oleh kepala kantor ialah gaya kepemimpinan demokrasi. Dampak dalam penerapan gaya demokrasi ini ialah sebagian besar para pegawai memahami secara jelas tupoksi yang diembannya sehingga pelaksanaan misi berjalan lancar dan hampir mengalami kemajuan yang berkesinambungan dalam mewujudkan visi yang terdapat di Kantor Perpustakaan dan Arsip Kota Administrasi Jakarta Selatan.

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This thesis analyzes the leadership style which is implemented by the Head of the South Jakarta Administration Library and Archive Office. This research was conducted in September - November 2012. The aim of this research is to understand the leadership style of the head of office and to observe how it affects the achievement of the vision and mission of the South Jakarta Administration Library and Archive Office. The approach used in this research is quantitative, conducted through a survey method. Collection of the data is carried out through questionaires and supported by a interview and a direct observation on the field. Results of the research show that the leadership style of the head of the office is democratic leadership. The effects of the implementation of this democratic leadership style is that most of the employees understand clearly the tasks that they are responsible of. This results in a smooth operation of their mission, nearly resulting in a continuous progress in achieving the visions of the South Jakarta Administration Library and Archive Office."

"Penelitian ini bertujuan untuk menganalisis pengaruh brand experience terhadap brand love. Penelitian ini menggunakan pendekatan kuantitatif dengan melakukan survei menggunakan instrument kuesioner yang disebar kepada 100 responden. Pengolahan data dalam penelitian ini menggunakan metode analisis regresi berganda.Hasil dari penelitian ini menunjukkan bahwa dari keempat dimensi brand experience sensory, affective, behaviour, dan intellectual yang berpengaruh langsung terhadap brand love adalah behaviour dan intellectual. Sedangkan sensory dan affective tidak memiliki pengaruh langsung terhadap brand love. Hal ini menunjukkan bahwa brand love yang ada pada setiap konsumen Vaseline muncul akibat pola pikir serta perilaku mereka selama bersinggungan dengan merek Vaseline.

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This research aims to analyze the effect of brand experience towards brand love. This research uses a quantitative approach by conducting survey using a questionnaire presented the instrument to 100 respondents. The data processing used multi regression method.

The result of this research presents that the four dimensions of brand experience sensory, affective, behaviour, and intellectual which is directly influenced towards brand love from behaviour and intellectual. Whereas the sensory and affective have no direct influence toward brand love. This result shows the brand love from Vaseline consumer appears due to their mindset and behavior interrelated with Vaseline brand."

"Ketatnya persaingan branding di Indonesia menekankan pentingnya menerapkan strategi yang baik. Bank Syariah Indonesia sebagai sebuah brand baru hasil merger 3 bank syariah BUMN, juga perlu membuat strategi pemasaran yang baik untuk membangun citra perusahaan. Salah satu caranya adalah dengan melakukan strategi branding melalui logonya. Berdasarkan teori antropomorfisme, brand logo Bank Syariah Indonesia dapat memengaruhi brand image Bank Syariah Indonesia, dengan mediasi brand personality dan brand familiarity. Sebagai pembanding, akan dilihat juga pengaruhnya apabila brand personality diganti dengan variabel halal branding personality, mengingat Bank Syariah Indonesia termasuk produk keuangan syariah. Data diperoleh melalui kuesioner disebarkan secara online ke pengguna Bank Syariah Indonesia di seluruh Indonesia dan diperoleh 294 kuesioner yang dapat diolah. Metode pengolahan data menggunakan structural equation modelling untuk mengevaluasi antara hubungan laten. Penelitian ini menemukan pengaruh positif tidak langsung antara brand logo dan brand image dengan mediasi brand personality dan brand familiarity. Walau brand logo Bank Syariah Indonesia berpengaruh positif terhadap halal brand personality, namun halal brand personality Indonesia tidak dapat memediasi hubungan antara brand logo dengan brand image Bank Syariah Indonesia.

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The tight competition in branding in Indonesia emphasizes the importance of implementing a good strategy. Bank Syariah Indonesia as a new brand resulting from the merger of 3 state-owned Islamic banks, also needs to devise a good marketing strategy to build its company image. One of the methods is to implement a branding strategy through its logo. Based on the theory of anthropomorphism, the brand logo of Bank Syariah Indonesia can influence its brand image, mediated by brand personality and brand familiarity. As a comparison, this study also investigates the research model if brand personality is replaced with halal brand personality. Data was gathered through online questionnaires were distributed online to user of Bank Syariah Indonesia in Indonesia and 294 questionnaires were obtained which could be analyzed. The data processing method used was structural equation modeling to find relationships between latent variable. This study found an indirect positive influence of brand logo on brand image with mediation of brand personality and brand familiarity. Although the Bank Syariah Indonesia logo brand has a positive effect on the halal brand personality, the halal brand personality cannot mediate the relationship between the brand logo and the brand image of Bank Syariah Indonesia. "

"ABSTRAKPenting bagi suatu perusahaan taksi untuk menjaga brand image-nya karena dapatmenjadi preferensi utama konsumen dalam membuat keputusan. Brand imagebenefits memiliki 5 dimensi yaitu, functional, symbolic, social, experiential, danappearance enhances, yang diukur untuk melihat pengaruhnya terhadap kepuasandan loyalitas konsumen. Penelitian terhadap 120 responden konsumen taksi BlueBird menemukan bahwa brand image benefits berpengaruh terhadap overallsatisfaction dalam dimensi functional, experiential, dan appearance enhances.Brand image benefits pada dimensi experiential, dan appearance enhancesberpengaruh terhadap loyalty intention. Loyalty intention berpengaruh terhadapoverall satisfaction. Brand image benefits mempengaruhi loyalty intention viaoverall satisfaction, dengan full maupun partial mediation.

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ABSTRACTIt is important for a taxi company to maintain its brand image, because it can bemain preference for consumers. Brand image benefits has 5 dimensions,functional, symbolic, social, experiential, and appearance enhances, that measuredto identify its effects to satisfaction and loyalty. From 120 Blue Bird consumers,showed that brand image benefits significantly affect overall satisfaction infunctional, experiential, and appearance enhances dimensions. Brand imagebenefits in experiential, and appearance enhances has a significant effect onloyalty intention. Loyalty intention does influence overall satisfaction. Brandimage benefits acts on loyalty intention via overall satisfaction by full and partialmediation."

"Penelitian ini bertujuan untuk memahami hubungan antar empat dimensi yang ada pada kerangka konsep customer-based brand equity (CBBE) dalam konteks acara edukasi dan juga untuk mengetahui jenis hubungan yang ada diantara dimensi event brand value (EBV) dan event brand loyalty (EBL). Analisis jalur digunakan dalam penelitian ini untuk menguji ke-6 pernyataan hipotesis. Setelah melakukan pengolahan data kuisioner dengan bantuan perangkat lunak IBM SPSS Statistics 21 (N = 298), hasil penelitian mengindikasikan bahwa seluruh konstruk dapat dinyatakan valid dan reliabel. Dimensi event brand loyalty (EBL), dipengaruhi secara langsung oleh dimensi event brand image (EBI), event brand value (EBV), dan terlebih secara kuat oleh event brand quality (EBQ). Penelitian ini berguna bagi pihak-pihak penyelenggara acara edukasi (seperti seminar) yang ingin meningkatkan event brand equity serta penelitian ini turut memperkaya literatur ilmiah untuk pengembangan profesi humas.

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This research aimed to understand relationship between dimensions that exist on customer-based brand equity (CBBE) concept in the context of educational event and to examine the relationship between event brand value and event brand loyalty. Path analysis technique was used to test the 6 hypothetical statements. Questionnaires were analyzed (N = 298), results indicated that all questions on the questionnaire was valid and reliable to test the 4 constructs. Event brand loyalty (EBL) was proven directly affected by event brand image (EBI), event brand value (EBV), and moreover, proven highly influenced by event brand quality (EBQ). This research is useful for educational events organizers that care about event brand equity and also contributes to the development of public relations profession."

"Penelitian ini membahas mengenai pengaruh country of origin image terhadap pembentukan brand equity pada salah satu produk otomotif, yaitu kendaraan roda dua dengan mengambil studi kasus pengguna sepeda motor Bajaj Pulsar. Dalam penelitian ini, pengolahan data dilakukan dengan menggunakan Structural Equation Modeling dengan program LISREL 8.5. Hasil penelitian ini menunjukkan bahwa country of origin image mempunyai pengaruh positif serta signifikan terhadap sumber brand equity. Selain itu sumber brand equity yang merupakan variabel mediasi terdiri dari tiga variabel, yaitu brand distinctiveness, brand loyalty, dan brand awareness. Hanya variabel brand loyalty yang mempunyai pengaruh positif serta signifikan terhadap brand equity. Sebaliknya country of origin image tidak mempunyai pengaruh signifikan terhadap brand equity. Interpretasi, limitasi, dan implikasi manajerial akan didiskusikan lebih lanjut.

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This research investigates the effect of country of origin image on the formation of brand equity on one of the automotive product, specifically in two-wheeled vehicle. The case study used is Bajaj Pulsar Motorcycle. In this research, Structural Equation Modeling (SEM) with LISREL 8.5 program has been used to process the data. The result shows that country of origin image has a positive and significant effect on brand equity dimensions. Furthermore, among three mediating variables of brand equity dimensions (those are brand distinctiveness, brand loyalty, and brand awareness/associations), it is proven that there is only one mediating variable, brand loyalty, which has a positive and significant effect on brand equity. However, it is found that country of origin image has not significant effect on brand equity. Interpretations, limitations, and managerial implications are discussed further."