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"Fokus dari penelitian ini adalah melihat hubungan antara perceived organizational support POS dan turnover intention TI, serta menentukan intervensi yang tepat sebagai upaya untuk menurunkan TI melalui peningkatan POS. Hasil diagnosis awal mengindikasikan adanya TI yang mungkin disebabkan oleh permasalahan pada persepsi dukungan organisasi pada karyawan di PT X. TI diukur menggunakan alat ukur adaptasi dari Lindblom dkk 2015 dan POS diukur menggunakan alat ukur adaptasi dari Neves dan Eisenberger 2014 . Hasil perhitungan terhadap 164 responden menemukan adanya hubungan negatif yang signifikan antara POS dan TI r = -0.52, p.

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The focus of this research was to determine the relationship between POS and TI, and to decide appropriate intervention to decrease TI by enhancing POS. Early diagnostic indicated an existence of TI that might be caused by a problem in employee's POS at PT X. TI was measured using an adaptation of Lindblom et al 2015 and POS was measured using an adaptation of Neves and Eisenberger 2014 . The measurement of 164 respondents resulted in a significant negative relationship between POS and TI r 0.52, p."

"Penelitian ini bertujuan untuk melihat apakah terdapat hubungan antara modal psikologis dan persepsi akan dukungan organisasi dengan kesiapan perubahan pada karyawan non-akademik Universitas X dengan responden sebanyak 33 orang dari unit kerja Keuangan dan PAFM. Alat ukur yang digunakan adalah alat ukur Readiness for Change Hanpachern, 1997 , Psychological Capital Luthans dkk, 2007 , dan Survey of Perceived Organizational Support Eisenberger dkk, 1986 . Hasil penelitian ini menunjukkan bahwa persepsi akan dukungan organisasi berkorelasi positif dan berpengaruh secara signifikan tehadap kesiapan perubahan.

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This study was conducted to examine the correlation between psychological capital and perceived organizational support to readiness for change of non academic staff at University X, with the respondents as many as 33 employees from Finance and PAFM divisions. Measuring tools used in this study are Readiness for Change Hanpachern, 1997 , Psychological Capital Luthans dkk, 2007 , and Survey of Perceived Organizational Support Eisenberger dkk, 1986 . The result of this study showed that perceived organizational support has a positive correlations and significant effect on readiness for change"

"Tingkat turnover intention pada karyawan di PT X saat ini masih cukup tinggi. Penelitian ini bertujuan untuk melihat apakah terdapat pengaruh dari pemberdayaan psikologis dengan tingginya turnover intention karyawan di PT X. Penelitian dilakukan untuk mengukur pengaruh pemberdayaan psikologis terhadap turnover intention dengan menggunakan kuesioner Psychological Empowerment dan kuesioner Turnover Intention. Responden penelitian ini berjumlah 164 orang pada level yang berbeda dimulai dari staff, sampai dengan manager. Seluruh responden bekerja di PT X pada divisi others project. Hasil uji korelasi antara kedua variabel sebesar r = -0.214, maka terdapat hubungan negatif yang signifikan antara pemberdayaan psikologis dan turnover intention. Selanjutnya dilakukan uji regresi yang menunjukkan bahwa pemberdayaan psikologis terbukti secara signifikan mempengaruhi turnover intention R2 = -0.208, p.

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The turnover rate of intentions on employees at PT X is still quite high. This study aims to see whether there is influence of psychological empowerment with turnover intention level of employees in PT X. Research conducted to measure the influence of psychological empowerment to turnover intention by using Psychological Empowerment questionnaire and Turnover Intention questionnaire. The study respondents required 164 people at different levels ranging from staff to managers. All respondents work in PT X on other project divisions.

The test result between the two variables is r 0.214, then there is a significant negative relationship between psychological empowerment and move intention. Subsequent regression test showed that the existence of psychological empowerment significantly affect the intention to move R2 0.208, p."

"Membuat sukarelawan tetap bertahan, atau lebih dikenal dengan istilah retensi sukarelawan, merupakan kunci penting agar organisasi nonprofit dapat melakukan advokasi isu secara lebih berkesinambungan. X sebagai salah satu organisasi nonprofit mengalami masalah retensi yang juga dialami oleh organisasi serupa. Dalam usaha meningkatkan retensi sukarelawan, efikasi diri diajukan sebagai anteseden dengan kepuasan sukarelawan sebagai mediator. Studi non-eksperimental korelasional terhadap 63 orang sukarelawan organisasi X dilakukan untuk menguji hipotesis tersebut. Hasil analisis mediasi menyimpulkan bahwa kepuasan sukarelawan secara agregat tidak menunjukkan signifikan indirect effect dalam pengaruh efikasi diri terhadap retensi sukarelawan (b = 0,05, SE = 0,03, p = 0,10). Ketika kepuasan sukarelawan dianalisis per dimensi, hanya kepuasan terhadap pemberdayaan yang menjadi mediator signifikan terhadap hubungan sebab-akibat antara kedua variabel tersebut (b = 0,08, SE = 0,04, p = 0,02). Studi ini juga menunjukkan bahwa efikasi diri menjadi anteseden yang signifikan terhadap retensi sukarelawan sehingga mengembangkan efikasi diri berpotensi meningkatkan intensi sukarelawan untuk bertahan di organisasi nonprofit. Coaching dipilih sebagai intervensi untuk meningkatkan efikasi diri sukarelawan di organisasi X. Lima orang sukarelawan baru di organisasi X yang memiliki skor efikasi rendah menjalani lima sesi coaching yang dilaksanakan setiap minggu melalui media virtual. Evaluasi terhadap empat coachee yang bertahan seminggu setelah sesi terakhir coaching tidak menunjukkan peningkatan efikasi diri maupun retensi yang signifikan (efikasi diri: Mpre = 7,93 (SDpre = 0,45), Mpost = 8,23 (SDpost = 0,57), T = 2, p = 0,17; retensi: Mpre = 3,97 (SDpre = 0,37), Mpost = 4,19 (SDpost = 0,58), T = 1,5, p = 0,14). Penjelasan mengenai hasil yang studi klaim permasalahan maupun evaluasi intervensi dijelaskan di bagian akhir makalah ini.

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Volunteer retention is the most important imperative that nonprofit organization can advocate issues more sustainably. X, one of the non-profit organizations, experienced similar retention problem that was also experienced by other non-profit organizations. Current study proposed self-efficacy as the antecedent and volunteer satisfaction as the mediating mechanism to explain volunteer retention. A non-experimental correlational study was conducted to 63 volunteers of organization X to test the mediation hypothesis. Mediation analysis result showed that volunteer satisfaction did not have a significant indirect effect to the relationship of self-efficacy and volunteer retention (b = 0,05, SE = 0,03, p = 0,10). When the dimensions of satisfaction were analysed, it was only satisfaction towards empowerment that had a significant indirect effect to the relationship between the antecedent and consequent (b = 0,08, SE = 0,04, p = 0,02). Current study also showed that self-efficacy was a significant antecedent of volunteer retention so that developing self-efficacy may be beneficial to increase the volunteer intention to stay in non-profit organizations. Coaching was chosen as intervention to enhance self-efficacy of volunteers in organization X. Five new volunteers in organization X who had low self-efficacy score participated in five coaching sessions held every week through virtual media. Evaluation of self-efficacy and retention on four remaining coachees a week after the last coaching session did not show a significant increase in their score (self-efficacy: Mpre = 7,93 (SDpre = 0,45), Mpost = 8,23 (SDpost = 0,57), T = 2, p = 0,17; retention: Mpre = 3,97 (SDpre = 0,37), Mpost = 4,19 (SDpost = 0,58), T = 1,5, p = 0,14). Detailed discussions were provided."

"Penelitian ini bertujuan untuk melihat peningkatan hubungan antara Persepsi Dukungan Organisasi dan Kepuasan Kerja pada karyawan level staf PT BBA di kantor pusat melalui pemberian serangkaian program coaching. Responden penelitian ini ialah 87 orang karyawan level staf. Alat ukur yang digunakan Survey of Perceived Organizational Support (SPOS) (Eisenberger dkk., 1986) dan alat ukur Job Satisfaction Survey (JSS) (Spector, 1985). Hasil uji korelasi Pearson terhadap 87 orang karyawan level staf PT BBA di kantor pusat menunjukkan terdapat hubungan yang signifikan antara Persepsi Dukungan Organisasi dan Kepuasan Kerja (r = .829, dan p = .000 (p<.05). Peneliti memberikan intervensi berupa rangkaian program coaching untuk meningkatkan hubungan antara Persepsi Dukungan Organisasi dan Kepuasan Kerja. Presentasi kepada pihak manajemen perusahaan dilakukan sebagai penyesuaian terhadap sejumlah keterbatasan yang mengakibatkan tidak dapat dilaksanakannya rangkaian awal dari program coaching, berupa pelatihan yang telah direncanakan. Pihak manajemen memberikan respon positif terhadap rangkaian program coaching yang diajukan dan menganggap program layak untuk dijalankan di PT BBA. Dengan demikian, program coaching dianggap sesuai dan dapat meningkatkan hubungan antara Persepsi Dukungan Organisasi dan Kepuasan Kerja.

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This research was designed to examine the improving of correlation between Perceived Organizational Support (POS) and Job Satisfaction at employee on staff level in head office of PT BBA by giving coaching program series. The participants for this research were 87 employees on staff level. This research use Survey of Perceived Organizational Support (SPOS) (Eisenberger et al., 1986) and Job Satisfaction Survey (JSS) (Spector, 1985). By using Pearson Correlation test, the result of this research showed that there was significant correlation between Perceived Organizational Support (POS) and Job Satisfaction (r = .829, and p = .000 (p<.05). In order to improve the correlation between Perceived Organizational Support (POS) and Job Satisfaction, coaching program series should had been given. Unfortunately, due to some difficulties which had found during research, this coaching program series cannot be done so that it was replaced by giving presentation to management. The presentation received positive response from management and perceived as worth program for the company. Therefore, coaching program series is suitable and can improve the correlation between Perceived Organizational Support (POS) and Job Satisfaction."

"Penelitian ini terdiri dari dua studi, yaitu studi pertama yang merupakan studi korelasional dan studi kedua yang merupakan program intervensi. Studi korelasional yang bertujuan untuk melihat hubungan antara leader-member exchange dan kepuasan terhadap atasan, dilakukan kepada 71 karyawan Divisi Rooms (Front Office, Health Club & Spa) pada Hotel XYZ. Pengukuran variabel menggunakan dua alat ukur yaitu alat ukur leader-member exchange dari Liden dan Maslyn (1998) dan alat ukur supervisi dari kepuasan kerja yang dikembangkan oleh Luthans (2002). Hasil studi pertama menunjukkan bahwa terdapat hubungan yang signifikan antara leader-member exchange dan kepuasan terhadap atasan (r=.79, p<.01). Selanjutnya, studi kedua bertujuan untuk mengetahui peningkatan leader-member exchange dan kepuasan terhadap atasan setelah diberikan intervensi. Intervensi merupakan program pelatihan coaching for coach yang dilakukan kepada 10 karyawan Divisi Rooms (Front Office, Health Club & Spa) pada Hotel XYZ. Karyawan tersebut merupakan atasan yang memiliki bawahan dengan skor kepuasan terhadap atasan rendah. Hasil evaluasi level 1 (reaksi) dari studi kedua menunjukkan bahwa peserta merasa pelatihan secara keseluruhan sudah baik. Hasil evaluasi level 2 (pembelajaran) menunjukkan bahwa pelatihan yang diberikan sudah mampu meningkatkan pengetahuan peserta secara signifikan (z=-2.40, p<.05). Hasil evaluasi level 3 (perilaku) menunjukkan bahwa tidak terdapat peningkatan skor leader-member exchange (z=-1.34, p>.05) dan kepuasan terhadap atasan (z=-1.342, p>.05) secara signifikan setelah diberikan intervensi. Program intervensi belum efektif meningkatkan leader-member exchange dan kepuasan terhadap atasan dibahas lebih lanjut dalam diskusi penelitian ini.

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This research consisted of two studies, namely the first study which is a correlational study and the second study which is an intervention program. A correlational study aimed at looking at the relationship between leader-member exchange and supervision satisfaction was conducted on 71 employees of the Rooms Division (Front Office, Health Club & Spa) at XYZ Hotel. The measurement of variables used two measuring instruments namely leader-member exchange measuring instrument from Liden and Maslyn (1998) and supervisory measure of job satisfaction developed by Luthans (2002). The result of the first study showed that there was a significant relationship between leader-member exchange and supervisor satisfaction (r=.79, p<.01). Furthermore, the second study aimed to determine the increase in leader-member exchange and supervision satisfaction after being given an intervention. Intervention is coaching for coach training program conducted for 10 employees of the Rooms Division (Front Office, Health Club & Spa) at XYZ Hotel. The employees were the leaders who have subordinates with a low supervision satisfaction score. Level 1 (reaction) evaluation result from the second study showed that the participants felt that the overall training was good. The result of level 2 evaluation (learning) showed that the training given has been able to significantly increase participants' knowledge (z = -2.40, p<.05). Level 3 (behavior) evaluation result showed that there were no significantly increase in leader-member exchange (z = -1.34, p>.05) and supervision satisfaction (z = -1.342, p>.05) after the intervention was given. The intervention program which has not effectively increased leader-member exchange and supervision satisfaction will be discussed further in this research."

"Penelitian ini dilakukan untuk mengetahui pengaruh perceived organizational support (POS) terhadap komitmen organisasi karyawan di PT XYZ. Tipe penelitian action research dengan responden sebanyak 66 karyawan. Alat ukur dalam penelitian ini adalah adaptasi dari Organizational Commitment Questionnare (Allen dan Meyer, 1997) dan Survey Perceived of Organizational Support (Eisenberger dkk., 1986). Hasil uji regresi berganda (R2=0,208, p<0,05), menunjukkan bahwa ketiga komponen POS secara bersama-sama berpengaruh signifikan terhadap komitmen organisasi karyawan. Adapun dimensi POS yang memiliki sumbangan terbesar terhadap ketiga komponen komitmen organisasi adalah perceived of supervisor support (PSS). Oleh karena itu, intervensi dirancang untuk meningkatkan PSS melalui pelatihan coaching terhadap atasan dan pendampingan saat atasan memberikan coaching kepada bawahannya. Dari hasil uji signifikansi perbedaan pre-test dan post-test, diketahui bahwa intervensi yang diberikan berhasil meningkatkan POS (t=-2,899, p<0,05), namun tidak berhasil meningkatkan komitmen organisasi karyawan (t=-1,489, p>0,05). Hal ini disebabkan rendahnya pengalaman kerja responden (dibawah 2 tahun) atau jarak pengukuran pre-test dan post-test yang terlalu singkat. Dengan demikian, perusahaan perlu memberikan bentuk dukungan lain yang dapat meningkatkan komitmen organisasi, misalnya kebijakan, penghargaan, dan kondisi kerja yang dipersepsikan adil oleh karyawan.

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The study was conducted to determine the effect of perceived organizational support (POS) to organizational commitment of XYZ employees. Type of action research study with the respondents as many as 66 employees. Measuring tool in the study were adapted from the Organizational Commitment Questionnare (Allen and Meyer, 1997) and the Survey of Perceived Organizational Support (Eisenberger et al., 1986).

The results of multiple regression test (R2=0,208, p<0,05), showed that all three components of POS is jointly significant effect on organizational commitment of employees. The dimensions of POS which has the largest contribution to the three components of organizational commitment is perceived supervisor support (PSS). Therefore, the interventions was designed to improve the PSS through coaching training and supervisory to superordinates.

The results of pre-test and post-test significance differences that intervention given had been able to improve POS (t=-2,899, p<0,05), but have not been able to improve organizational commitment (t=-1,489, p>0,05). This is due to lack of work experience of respondents (under 2 years) or a distance measurement of pre-test and post-test that is too short. Thus, companies need to provide other forms of support that can improve organizational commitment, such as policies, fair rewards, and working conditions are perceived by employees."

"Penelitian ini dilakukan untuk melihat efektivitas program coaching effective communication untuk meningkatkan job satisfaction dan menurunkan intensi turnover pada engineer di PT. AI. Penelitian ini menggunakan tipe penelitian action research dengan jumlah partisipan penelitian sebanyak 30 engineer di site Asam-asam dan Satui. Alat ukur yang digunakan dalam penelitian ini adalah adaptasi alat ukur job satisfaction (Spector, 1997) dengan nilai koefisien alpha (α) sebesar 0.938 dan alat ukur intensi turnover (Mobley, Horner, & Hollingsworth, 1978) dengan nilai koefisien alpha (α) sebesar 0.952. Peneliti menggunakan uji korelasi Pearson untuk mengetahui hubungan antara kedua variabel tersebut dan uji Wilcoxon Signed-Rank Test untuk melihat perbedaan signifikansi dari skor pre test dan post test materi intervensi yang diberikan. Hasil menunjukkan bahwa terdapat hubungan negatif yang signifikan antara job satisfaction dengan intensi turnover dengan nilai korelasi sebesar -0,730 dan signifikansi 0,000 (p<0,01). Hal tersebut menunjukkan bahwa dengan semakin meningkatnya kepuasan kerja para engineer maka intensi turnover mereka akan semakin rendah. Selain itu juga terdapat perbedaan skor pre test dan post test materi intervensi yang signifikan (p=0.012<0.05) sebelum dan sesudah intervensi coaching effective communication. Hasil analisa tersebut menunjukkan bahwa coaching effective communication dapat meningkatkan pemahaman para engineer terhadap materi intervensi effective communication.

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The study was conducted to see the effectiveness of coaching effective communication programs to enhance job satisfaction and reduce turnover intentions of engineer employee at PT. AI. This study used action research studies with 30 engineers on Asam-asam and Satui site as the participants. The research that was used job satisfaction survey (Spector, 1997) with coefficient alpha score (α) 0.938 and turnover intentions survey (Mobley, Horner, and Hollingsworth, 1978) with coefficient alpha score (α) 0.952. The Pearson correlation technique was used to determine the relationship between two variables and the Wilcoxon Signed-Rank Test was used to see the significance differences from pre and post test scores of the given intervention materials.

The results showed a significant and negative relationship between job satisfaction and turnover intentions with a correlation value of -0.730 and significance of 0.000 (p <0.01). It showed that with increasing job satisfaction so engineer?s intention turnover will be decrease. In addition, there were significant differences from pre and post test scores (p=0.012<0.05) of interventions material before and after the intervention of coaching effective communication. The analysis results showed that effective communication coaching can enhance the understanding of the engineer of the intervention effective communication materials."

"ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh dari coaching terhadap malingering. Penelitian ini didasari oleh penemuan sebelumnya bahwa coaching diketahui mampu menurunkan keakuratan diagnosa tes deteksi malingering. Penelitian ini berupa eksperimen dimana partisipan diberikan vignette, kemudian partisipan diminta mengisi Structured Inventory of Malingered Symptomatology (SIMS) milik Smith dan Burger (1997) yang digunakan untuk mengukur malingering. Tujuh puluh mahasiswa psikologi diminta mengisi SIMS dengan instruksi untuk meyakinkan penguji bahwa mereka memiliki gangguan mental agar mereka dapat lolos dari tes deteksi malingering. Sebelum mengisi SIMS, kelompok eksperimen (n = 38) diberikan coaching berupa pemberian informasi mengenai simtom gangguan psikosis dan cara menghindari deteksi malingering, sedangkan kelompok kontrol (n = 32) tidak diberikan coaching dan langsung diminta mengerjakan SIMS. Hasil penelitian menunjukan bahwa terdapat pengaruh dari coaching terhadap malingering, t(40.087) = 2.212, p = .033.

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ABSTRACTThe objective of this study was to examine the effect of coaching on malingering. This study was based on findings that coaching can reduce the accuracy of a malingering detection assessment. This study was an experimental research that use vignette to the subjects, then the subjects were administered Smith and Burger?s (1997) the Structured Inventory of Malingered Symptomatology (SIMS) that used to detect malingering. Seventy pschology students were asked to fill out the questionnaire to assure the tester that they suffered mental disorder in order to pass the test. Before they completed the SIMS, the experiment group (n = 38) received coaching which gave them some information about psychosis? symptoms and strategies to avoid the detection of malingering, meanwhile the control group (n = 32) didn?t receive any coaching and directly instructed to complete the SIMS. The results in this study showed that the coaching affected malingering, t(40.087) = 2.212, p = .033."

"Penelitian ini dilakukan untuk mengetahui pengaruh leader-member exchange, psychological capital dan motivasi terhadap kinerja tenaga penjual PT. ABC wilayah Indonesia Timur melalui intervensi coaching sebagai usaha untuk meningkatkan kinerja tenaga penjual. Alat ukur yang digunakan dalam penelitian ini adalah alat ukur leader-member exchange yang diadaptasi dari Liden dan Maslyn (1998), kemudian alat ukur psychological capital yang di adaptasi dari Luthans (2007),serta alat ukur motivation trait questionnaire yang diadaptasi dari Heggestad and Kanfer (2000). Hasil regresi berganda terhadap 74 tenaga penjual bisnis unit mikro wilayah Indonesia Bagian Timur menunjukkan adanya pengaruh antara psychological capital dan motivasi terhadap kinerja sebesar 51.4% (R² = 0.514). Dari hasil analisis regresi berganda dengan metode step wise, personal mastery dan hope merupakan dimensi yang paling berpengaruh terhadap kinerja karyawan. Dengan demikian, perlunya dikembangkan intervensi coaching sebagai salah satu cara meningkatkan personal mastery dan hope yang pada akhirnya akan berdampak pada meningkatnya kinerja tenaga penjual bisnis mikro di PT. ABC wilayah Indonesia Bagian Timur.

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The research is conducted to find the influence of Leader-Member Exchange, Psychological Capital and Motivation to Sales Performance, by Coaching program intervention as the effort to increase sales's performance at PT.ABC in The Area of Eastern Indonesia. Measurement scale that is used in this research are leadermember exchange scale, adapted and translated from Liden and Maslyn (1998); psychological capital scale adapted and translated from Luthans (2007); and also motivation trait questionnaire adapted and translated from Heggestad and Kanfer (2000). Multiple Regression analysis that is conducted to 74 sales of micro business, shows that psychological capital and motivation are influance to employee's performance with score 51.4% (R2 = 0.514). Derived from Multiple regression analysis with step wise method, personal mastery and hope are most significant dimensions that is affected to the sales's performance. Accordingly, the coaching intervention was designed to increase personal mastery and hope of sales micro business that will ultimately impact to the incremental of sales performance in micro business at PT. ABC East Indonesia."