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"Contents :- CHAPTER 1: EXECUTIVE SUMMARY - CHAPTER 2: INTRODUCTION TO UNIFIED MESSAGING - CHAPTER 3: TECHNOLOGIES FOR UNIFIED MESSAGING - CHAPTER 4: CURRENT MARKET STATUS - CHAPTER 5: STANDARDS FOR UNIFIED MESSAGING - CHAPTER 6: UNIFIED MESSAGING VENDORS AND PRODUCTS - CHAPTER 7: CASE STUDIES AND DEPLOYMENT OF UM SYSTEMS - CHAPTER 8: STRATEGIES FOR SUCCESS - CHAPTER 9: FINAL ANALYSIS AND CONCLUSIONS - APPENDICES - APPENDIX A: SURVEY ON UNIFIED MESSAGING AND ITS RESULTS - APPENDIX B: BUYERS GUIDE - APPENDIX C: GLOSSARY OF KEY TERMS - APPENDIX D: BIBLIOGRAPHY "

"Proyek akhir ini bertujuan untuk menggunakan beberapa disiplin dalam Rational Unified Process untuk mengimplementasikan suatu aplikasi yang disebut Problem Report Management. Disiplin yang digunakan adalah Requirements, Analysis and Design, dan Implementation. Problem Report Management (PRM) adalah suatu aplikasi yang digunakan untuk mencatat masalah-masalah yang timbul dalam menggunakan suatu aplikasi atau perangkat lunak. Setiap masalah yang masuk ke dalam PRM akan mempunyai status, status ini diubah oleh aktor. Aktor dalam PRM ini dapat dikelompokkan menjadi 3 kelompok yaitu Initiator, Controller, dan Executor. Pada proyek akhir ini tidak semua fitur PRM diimplementasikan. Hanya fitur-fitur dasar saja yang diimplementasikan dengan harapan fungsi utama dari PRM sudah dapat terlihat.

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This Final Project goal is to use Rational Unified Process for implementing Problem Report Management application. Not all diciplines are implemented, only Requirements, Analysis and Design, and Implementation. Problem Report Management (PRM) is used for recording problems that raise when an error or problem happen when an application being used. Every problem that has been recorded by PRM has a status, this status is changed by an actor. There are 3 groups of actors, Initiator, Controller, and Executor. In this final project, not all PRM features are implemented. Only basic functions or main functions have been implemented."

"Dalam melibatkan bisnis internasional, ada kerumitan tambahan dalam pembelaan hukum, sehingga kontrak harus dibuat dengan mempertimbangkan negara asal mitra serta paparan mereka terhadap risiko. Dalam kasus Bionic, perusahaan melakukan kesalahan dalam transaksi internasional berskala besar melalui perjanjian non-kontrak (word of mouth agreement). Karena itu, perusahaan menghadapi risiko yang belum dicegah dalam kontrak sehingga perusahaan tersebut mengalami kerugian yang tidak terbatasi. Makalah ini menekankan pentingnya kontrak hukum dan memastikannya semua risiko yang terekspos tercakup dalam setiap klausa.In engaging international business, there is added complexity in legal defense, such that contracts must be made in lieu of counterpart`s country of origins as well as their exposure to risks. In the case of Bionic, the company made mistakes during their engagement into large-scale international transaction by way of non-contractual agreement (word of mouth). As such, company faced risks that it could not mitigate the damages against and is therefore financially suffering for it. This paper stresses the importance of legal contract and making sure all risks exposed are covered within each clause, an issue that is increasingly prominent with the rising trend of globalization."