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Chapman, Gary D, 1938-
"The workplace is stressful these days. When people are stressed, they have a harder time learning and applying helpful information. Fortunately, stories are one of the most powerful ways to communicate truths effectively. Fables cut through complexity to reveal simple, crucial wisdom. Sync or Swim is a refreshing, illustrated story of a sheepdog and a puffin, that helps us to solve a frustrating mystery: Why do morale-building programs often hurt morale. and why does communicating appreciation too often result in cynical reactions? In Sync or Swim, you'll follow an organizational manager and the challenges he has to overcome: A threating storm rapidly approaching the island The expectation to do more with less Complaining, negative team members Morale of loyal employees who feel undervalued Long history of mismanagement It's a small tale with great wisdom, a classic insight into the ways expressing authentic appreciation can change everything-and help us survive the storms that threaten us in work and life. "Love, love, loved it! Besides describing exactly what is transpiring in many workplaces, the characters also reflect to perfection the personality types commonly experienced. It was an easy read that flowed well. Amazing work!" -Caroline Rochon (Author /​ Corporate Trainer ."
Chicago: Northfield Publishing, 2014
658.45 CHA s
Buku Teks SO  Universitas Indonesia Library
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Topchik, Gary S.
""The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization. The diagnosis: workplace negativity. The cure: Managing Workplace Negativity. Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work. Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers: * Identify the 14 types of negative individuals, from the "not-my-jobber" to the "rumor monger" * Confront their own negativity * Recognize negativity "trigger points" * Overcome entrenched, ongoing negativity * Deal with group or company-wide negativity problems * Create a positive environment that enhances morale and productivity.""
New York: [American Management Association, ], 2001
e20438125
eBooks  Universitas Indonesia Library
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Rahendro Jati
"Penelitian ini bertujuan menjelaskan hubungan antara variabel kepemimpinan dan komunikasi interpersonal sebagai variabel bebas dengan motivasl kerja pustakawan di Badan Pembinaan Hukum Nasional sebagai variabel terikat.
Dalam penelltian ini, variabel kepemimpinan menggunakan indikator orientasi kepada tugas, orientasi kepada hubungan. lndikator dalam komunikasi interpersonal adalah kepercayaan, dukungan, dan keterbukaan. Sedangkan indikator dalam variabel motivasi kerja terdiri kebutuhan berprestasi, kebutuhan berhubungan dengan pihak lain, dan kebutuhan untuk berkuasa. Responden dalam penelitian ini adalah pustakawan di Badan Pembinaan Hukum Nasional yang seluruhnya berjumlah 21 (duapuluh satu) orang.
Hasil analisis korelasi menunjukkan terdapat hubungan yang kuat secara signillkan antara kepemimpinan dan motivasi kerja pustakawan di Badan Pembinaan Hukum Nasional. Hasil yang sama juga ditunjukkan dalam hubungan antara komunikasi interpersonal dengan motivasi kerja. Demiklan juga terhadap hubungan antara kepemimpinan dan komunikasi interpersonal secara bersama-sama dengan motivasi kerja, menunjukkan adany hubungan. Arah hubungan yang ditunjukkan antara variabel bebas dan variabel terikat adalah hubungan yang positif. Dengan demikian untuk meningkatkan motivasi kerja pustakawan, maka diperlukan adanya peningkatan proses kepemimpinan dan komunikasi interpersonal di Iingkungan Badan Pembinaan Hukum Nasional.

This research is aimed at explaining the relationship between variables of leadership and interpersonal communication as the independent variables with working motivation of librarian in the National Law Development Agency as dependent variable. In this research, leadership variable uses indicator which is oriented towards jobs, and oriented towards relationship. The indicator in interpersonal communication is trust, support and openness, while indicator in working motives variable consist of need of achievement, need of afnliation, and need of power. The respondents in this research is all librarians in the National Law Development Agency which are 21 (twenty one) persons.
The result of correlation analysis showed the strong and significant relation between leadership and working motivations of librarian in the National Law Development Agency. The same result is also depicted in the relation between interpersonal communications with working motivation. Besides, the relation between leadership and interpersonal communication together show the medium relationship toward working motivation. The direction of the relation which is depicted between dependent and independent variable is positif relation.
Therefore, to enhance the working motivation of librarians, it needs the strengthening of leadership process and interpersonal communication in the National Law Development Agency.
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Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
T22092
UI - Tesis Membership  Universitas Indonesia Library
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Robin, ,Jennifer
""The business leader’s guide to creating a great workplace from the Great Place to Work(r) Institute. In this follow-up guide to The Great Workplace, experts from Great Place to Work(r) Institute, Inc. reveal the most common excuses managers use for why they can’t create a great workplace. Authors Jennifer Robin and Michael Burchell poke holes in every single excuse. Whether the reasons involve the organization’s leadership, employees, environment, or any other factor, the authors explain that if managers lead people properly, they can create a great workplace. The authors explore how managers can interrupt their own negative thought patterns and instead create lasting change, and they describe how great workplaces have surmounted very real difficulties with aplomb. Includes case studies, stories, tips, and tools for managers who want to transform their organizations From the experts at the Great Place to Work(r), a global research, consulting, and training firm that operates in nearly 50 countries Proves that any and every organization can change for the better when managers have the right tools and mindset Creating a place where people want to work and want to succeed is the primary key to success for every manager. No Excuses shows that managers in any organization can transform their workplace--if they’ll only get out of their own way first"-- Provided by publisher."
San Francisco: Jossey-Bass, 2013
658.3 ROB n
Buku Teks  Universitas Indonesia Library
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Putri Widya Sari
"Tesis ini berupaya untuk mengisi kesenjangan literatur dengan mereplikasi penelitian terdahulu terkait perilaku komunikasi pegawai (Employee Communication Behavior) berupa megaphoning yakni pembagian informasi secara sukarela pegawai tentang pencapaian organisasi (megaphoning positif) dan kelemahan organisasi (megaphoning negatif) pada instansi pemerintah, Direktorat Jenderal Pajak (DJP) pada situasi krisis. Penelitian ini berdasarkan komunikasi organisasi dalam membangun dan memelihara hubungan yang dapat memengaruhi perilaku publik yakni perilaku pegawai sebagai publik internal. Karena komunikasi saja tidak dapat menjamin hubungan yang baik dalam jangka panjang, diperlukan strategi yang dapat membangun hubungan secara menyeluruh. Strategi manajemen hubungan dalam penelitian ini berupa keaslian organisasi (organizational authenticity), pemberdayaan pegawai (employee empowerment), kualitas hubungan pegawai organisasi (employee-organization relationship) untuk membangun hubungan antara organisasi dan pegawai. Penelitian ini dilakukan karena belum ada yang menguji tentang Employee Communication Behavior pada lembaga pemerintah. Penelitian ini dilakukan dengan pendekatan kuantitatif melalui survei kepada pegawai di Sekretariat DJP, sebanyak 202 data terkumpul untuk diolah menggunakan metode SEM-PLS. Hasilnya, variabel yang memiliki keterkaitan signifikan dengan megaphoning positif maupun negatif secara langsung ialah organizational authenticity dan employee-organization relationship. Sedangkan employee empowerment tidak signifikan secara langsung berkaitan dengan megaphoning positif maupun negatif. Employee-organization relationship terbukti signifikan memediasi hubungan organizational authenticity dan employee empowerment dengan megaphoning positif maupun negatif.

This thesis attempts to fill the gap in the literature by replicating previous research to employee communication behavior, megaphoning, the voluntary sharing of information by employees about organizational achievements (positive megaphoning) and organizational weaknesses (negative megaphoning) in government, the Directorate General of Taxes (DJP) in crisis situations. This research is based on organizational communication in building and maintaining relationships that can influence employee behavior as internal public. Communication cannot guarantee a good relationship in long term, a strategy is needed that can build relationships as a whole. The relationship management strategy in organizational authenticity, employee empowerment, and the quality of employee-organization relationships to build relationships between the organization and employees. This research was conducted because no one had tested employee communication behavior in government institutions. This research using a quantitative approach through a survey of employees at the DJP, 202 data were collected to be processed using the SEM-PLS method. Variables that have a significant relationship with positive or negative megaphoning directly are organizational authenticity and employee-organization relationship. Meanwhile, employee empowerment is not directly related to megaphoning positive or negative. Employee-organization relationship is proven to significantly mediate the relationship between organizational authenticity and employee empowerment with megaphoning positive and negative."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2024
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UI - Tesis Membership  Universitas Indonesia Library
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Alya Reinata Shafira Daneswari
"Dalam lingkungan bisnis yang kompetitif, organisasi perlu memiliki kemampuan untuk menarik dan mempertahankan karyawan bertalenta dan memberikan dukungan untuk meningkatkan job performance. Job performance dapat ditingkatkan dengan adanya pengaruh dari organizational climate dan workplace happiness. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh dari organizational climate terhadap job performance melalui workplace happiness sebagai variabel mediasi pada Karyawan PT Bank Muamalat Indonesia Tbk. Menggunakan pendekatan kuantitatif, penelitian ini menyebarkan kuesioner kepada 177 responden yang merupakan karyawan tetap non manajerial yang sudah bekerja minimal 1 tahun di kantor pusat PT Bank Muamalat Indonesia Tbk dengan teknik penarikan sampel berupapurposive sampling. Analisis data dilakukan dengan analisis regresi, uji interaksi, dan uji sobel. Hasil penelitian yang diperoleh menunjukkan adanya pengaruh dari organizational climate terhadap job performance melalui workplace happiness sebagai variabel mediasi. Penelitian ini membuktikan bahwa organizational climate mampu memberikan pengaruh positif kepada workplace happiness yang memicu peningkatan secara signifikan pada job performance.

In a competitive business environment, organizations need to have the ability to attract and retain talented employees and provide support to improve job performance. Job performance can be improved by the influence of organizational climate and workplace happiness. The aim of this research is to analyze the influence of organizational climate on job performance through workplace happiness as a mediating variable for employees of PT Bank Muamalat Indonesia Tbk. Using a quantitative approach, this research distributed questionnaires to 177 respondents who had been employed in PT Bank Muamalat Indonesia Tbk as permanent non managerial employees for a minimum of one year at the head office of PT Bank Muamalat Indonesia Tbk using a purposive sampling technique. Data analysis was carried out using regression analysis, interaction tests, and sobel tests. The research results obtained show that there is an influence of organizational climate on job performance through workplace happiness as a mediating variable. This research proves that organizational climate is able to have a positive influence on workplace happiness which triggers a significant increase in job performance."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2024
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UI - Skripsi Membership  Universitas Indonesia Library
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Muhamad Reynanta Mauluddi
"Penelitian ini bertujuan untuk mengkaji pengaruh motivasi kerja, kepercayaan pada organisasi dan resiliensi, terhadap komitmen karyawan untuk berubah yang dimediasi oleh kesiapan individu untuk berubah. Penelitian dilakukan dalam konteks perusahaan BUMN yang tengah mengalami masa krisis organisasi sebagai akibat dari terjadinya perubahan. Pendekatan yang digunakan dalam penelitian ini adalah pendekatan kuantitatif, dengan jumlah sampel yang terlibat sebanyak 303 orang responden. Data yang diperoleh melalui kuesioner kemudian dianalisis dengan menggunakan partial least square structural equation modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa motivasi kerja, kepercayaan pada organisasi dan resiliensi berpengaruh positif dan signifikan terhadap kesiapan individu untuk berubah, sedangkan kesiapan individu untuk berubah berpengaruh positif terhadap komitmen terhadap perubahan. Hasil penelitian juga menunjukkan bahwa kesiapan individu untuk berubah memediasi secara parsial pengaruh motivasi kerja, kepercayaan pada organisasi dan resiliensi terhadap komitmen karyawan untuk berubah pada perusahaan ini. Secara teoritis penelitian ini berkontribusi dalam memperkaya khazanah teoritis terkait manajemen perubahan organisasi. Secara praktis penelitian ini dapat memberikan umpan balik kepada manajemen perusahaan dalam mengelola proses perubahan organisasi yang tengah dialaminya.

Research aims to examine the effect of work motivation, trust in the organization and resilience, on employee commitment to change which is mediated by individual readiness to change. Research was conducted in the context of a state-owned company that was experiencing period of organizational crisis as result of changes. This study used is a quantitative approach, with a total sample of 303 respondents. Data obtained through questionnaires were then analyzed using partial least square structural equation modeling (PLS-SEM). Results showed that work motivation, trust in the organization and resilience had a positive and significant effect on individual readiness to change, while individual readiness to change had a positive effect on commitment to change. Results also show that individual readiness to change partially mediates the influence of work motivation, trust in the organization and resilience to employee commitment to change in this company. Theoretically, this study contributes to enriching theoretical knowledge related to organizational change management. Practically this research can provide feedback to company management in managing the organizational change process."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
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UI - Tesis Membership  Universitas Indonesia Library
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Enno Rizkya Farahzehan
"Perubahan terjadi pada organisasi. Guna menyukseskan perubahan, organisasi perlu memerhatikan komitmen individu untuk berubah. Penelitian ini dilakukan dengan tujuan melihat pengaruh komunikasi perubahan dan kepercayaan pada organisasi terhadap komitmen untuk berubah, serta untuk melihat perbedaan pengaruh diantara kedua faktor tersebut terhadap komitmen untuk berubah. Pengukuran komitmen untuk berubah menggunakan Commitment to Change Inventory Herscovitch dan Meyer, 2002 . Sementara itu, pengukuran komunikasi perubahan menggunakan Change Communication Questionnaire Harp, 2011 dan kepercayaan pada organisasi menggunakan Organizational Trust Inventory Cummings dan Bromiley, 1996 . Penelitian dilakukan pada 238 karyawan perusahaan perbankan dan non-perbankan asuransi di Jakarta. Hasil penelitian menunjukkan adanya pengaruh komunikasi perubahan terhadap komitmen untuk berubah ? = .236, p = .000, p

Changes occur in the organization. In order to succeed the change, organization need to pay attention to individual commitment to change. This study was conducted with the aim of seeing the effect of change communication and organizational trust on commitment to change, and which of the two factors that have greater effect. Measurement of commitment to change using Commitment to Change Inventory Herscovitch and Meyer, 2002 . Meanwhile, the measurement of change communication using Change Communication Questionnaire Harp, 2011 and organizational trust using Organizational Trust Inventory Cummings and Bromiley, 1996 . The study was conducted on 238 employees of banking and non banking insurance companies in Jakarta. The results of the study indicate the effect of change communication on commitment to change .236, p .000, p"
Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
S67358
UI - Skripsi Membership  Universitas Indonesia Library
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Nasya Dwimar Poetri
"Tujuan dari penelitian ini adalah untuk melihat peran komitmen organisasi afektif sebagai mediator tentang hubungan antara ketidakamanan kerja dan kinerja. Peserta Penelitian ini dilakukan pada karyawan pada perusahaan start up yang berjumlah 124 orang. Penelitian ini merupakan penelitian kuantitatif dengan desain korelasional. Data dikumpulkan menggunakan Skala Kerawanan Pekerjaan Kuesioner dan Skala Kinerja Tugas diadaptasi oleh Piccoli et al., (2017), serta Organizational Commitment Questionnaire yang diadaptasi oleh Bohle et al., (2018). Metode pengolahan data penelitian menggunakan SPSS versi 23.0. Hasil dari Penelitian menunjukkan bahwa komitmen organisasi afektif dapat menjadi perantara hubungan parsial antara ketidakamanan kerja dan kinerja.

The purpose of this study was to examine the role of affective organizational commitment as a mediator on the relationship between job insecurity and performance. Participants This research was conducted on employees at start-up companies, amounting to 124 people. This research is a quantitative study with a correlational design. Data were collected using the Job Insecurity Questionnaire Scale and the Task Performance Scale adapted by Piccoli et al., (2017), and the Organizational Commitment Questionnaire adapted by Bohle et al., (2018). The research data processing method uses SPSS version 23.0. The results of the study indicate that affective organizational commitment can mediate a partial relationship between job insecurity and performance."
Depok: Fakultas Psikologi Universitas Indonesia, 2019
S-Pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Royal, Mark, 1967-
"There are a lot of frustrated people in most workplaces today. We're not talking about the incorrigible office grump or the permanent slacker. Instead, we're referring to dedicated workers who are being prevented from achieving their peak potential by organizational obstacles. Better enabling these employees to succeed represents an untapped avenue for radically improving productivity. Packed with the latest research findings from the prestigious Hay Group, "The Enemy of Engagement" uncovers the hidden impediments to performance - excessive procedures, lack of resources, overly narrow roles, and more - and outlines best-practice solutions for eliminating them. This is not an insignificant issue facing businesses today. According to Hay Group's study, depending on the industry, between one-third and one-half of employees report work conditions that keep them from being as productive as they could be. "The Enemy of Engagement" gives managers powerful new insights and research-based tools for ensuring their teams are both willing and able to make maximum contributions.;"
New York: [American Management Association, ], 2012
e20437407
eBooks  Universitas Indonesia Library
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