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"Explains the complexities of return on investment (ROI) and details the benefits of ROI assessment.ROI at Work features examples of ROI application in the government sector along with a variety of other industries, including telecommunications, financial services, technology, and automotive. Analyze real-world case studies and use ROI principles to ensure your programs contribute to the strategic goals of your organization."

"Contents :- Preface - Chapter 1: Building and managing an effective indigenous workforce - Chapter 2: Evaluating a global sales training program - Chapter 3: A learning intervention for work engagement - Chapter 4: Success through managers program ROI study - Chapter 5: Measuring the impact of conflict management skills training - Chapter 6: Technical training case study - Chapter 7: The ROI in using colleagues as coaches - Chapter 8: Lean concepts in healthcare: a return on investment study - Chapter 9: Store operations development workshop - Chapter 10: Measuring the ROI in business performance management - Chapter 11: Developing the ROI of an online English-as-a-second-language program - Chapter 12: Consultative sales program in a telecommunications company - Chapter 13: Determining impact and ROI for knowledge management - Chapter 14: Winning every walk-in - Chapter 15: Measuring ROI in a sales force coaching program - About the editors - About the ROI Institute "

"Do you want to increase productivity and positively affect your bottom line through effective coaching? Coaching for Extraordinary Results offers its readers an opportunity to tap into this extraordinary tool by describing approaches, processes, strategies, and models from organizations that have gone beyond what they thought was thought possible. These results include more meaningful work, higher productivity, the right people in the right jobs, people who are challenged to do their best, a leadership legacy, and a positive effect on the bottom line."

"This timely and fascinating book illustrates how applied geography can contribute in a multitude of ways to assist policy processes, evaluate public programs, enhance business decisions, and contribute to formulating solutions for community-level problems"